Support Board
Date/Time: Wed, 19 Mar 2025 01:39:27 +0000
Post From: Live data stopped working
[2025-03-06 09:10:30] |
User413511 - Posts: 2 |
2025-03-06 09:06:32.680 | Software version: 2744 64-bit 2025-03-06 09:06:32.680 | Primary Thread ID: 60144 2025-03-06 09:06:32.680 | Usage end date: 2025-04-05 2025-03-06 09:06:32.680 | Enabled for: Advanced Features 2. 2025-03-06 09:06:32.680 | Enabled for: Sierra Chart Historical Data Service. 2025-03-06 09:06:32.680 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-03-06 09:06:32.680 | Enabled for: Delayed Denali Exchange Data Feed. 2025-03-06 09:06:32.680 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-03-06 09:06:32.680 | Current selected Data/Trading service: Interactive Brokers 2025-03-06 09:06:32.680 | Custom symbol settings values: enabled 2025-03-06 09:06:32.680 | Chart Update Interval: 50 2025-03-06 09:06:32.680 | Intraday Data Storage Time Unit: 0 2025-03-06 09:06:32.680 | Time Zone: +00:00:00 () 2025-03-06 09:06:32.680 | 2025-03-06 09:06:32 Local computer time in UTC 2025-03-06 09:06:32.680 | 2025-03-06 09:06:32 Local computer time in SC Time Zone 2025-03-06 09:06:32.680 | 2025-03-06 08:34:15 Server time in UTC 2025-03-06 09:06:32.680 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-03-06 09:06:32.680 | Program path: C:\SierraChart\ 2025-03-06 09:06:32.680 | Data Files path: C:\SierraChart\Data\ 2025-03-06 09:06:32.681 | OS Version Number: 10.0 2025-03-06 09:06:32.681 | Locale Setting: C 2025-03-06 09:06:32.681 | DLLs: UserContributedStudies_64.dll 2025-03-06 09:06:32.681 | Allowed protected custom studies: 2025-03-06 09:06:32.681 | Crash reporter started: true 2025-03-06 09:06:32.681 | 2025-03-06 09:07:05.048 | ES-202503-CME 1 Min #1 | Reloading chart. 2025-03-06 09:07:07.569 | ES-202503-CME 1 Min #1 | Chart data loading complete. 2025-03-06 09:07:38.055 | File >> Disconnect selected. 2025-03-06 09:07:38.055 | IB TWS socket (1) | CloseSocket call. 2025-03-06 09:07:38.055 | SC Data with Depth | Waiting for socket receive thread to end 2025-03-06 09:07:38.055 | IB TWS socket (1) | Shutdown started. Waiting for graceful close. 2025-03-06 09:07:38.055 | DTC Client socket (2) | CloseSocket call. 2025-03-06 09:07:38.055 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-03-06 09:07:38.055 | SC Data with Depth | Disconnected from the server. 2025-03-06 09:07:38.055 | Interactive Brokers | Disconnected. 2025-03-06 09:07:38.055 | IB TWS socket (1) | Socket gracefully closed by remote side. 2025-03-06 09:07:38.055 | IB TWS socket (1) | Closed. 2025-03-06 09:07:38.130 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-03-06 09:07:38.130 | DTC Client socket (2) | Closed. 2025-03-06 09:07:48.599 | 2025-03-06 09:07:48.599 | Interactive Brokers | Connecting to 127.0.0.1:7496 2025-03-06 09:07:48.599 | IB TWS socket (1) | Creating socket. 2025-03-06 09:07:48.599 | IB TWS socket (1) | New receive buffer size: 0 2025-03-06 09:07:48.599 | IB TWS socket (1) | Connecting to IP: 127.0.0.1. 2025-03-06 09:07:49.108 | Interactive Brokers | Sending API sign: API 2025-03-06 09:07:49.108 | Interactive Brokers | Sending client version: v100..176 +PACEAPI. Waiting for acceptance. 2025-03-06 09:07:49.116 | Interactive Brokers | TWS server version: 176 2025-03-06 09:07:49.116 | Interactive Brokers | TWS time: 20250306 01:07:48 PST 2025-03-06 09:07:49.370 | Interactive Brokers | Connected. Sending Start API command. 2025-03-06 09:07:49.370 | Interactive Brokers | Waiting for account information. 2025-03-06 09:07:49.372 | Interactive Brokers | Next valid order ID: 9 2025-03-06 09:07:49.372 | IB Account information received. 2025-03-06 09:07:49.372 | Interactive Brokers | Received 1 Trade Accounts from TWS. 2025-03-06 09:07:49.372 | Interactive Brokers | Connected to Live account. 2025-03-06 09:07:49.372 | Interactive Brokers | Trade Account: U1162. Index: 0 2025-03-06 09:07:49.372 | Updated verified funded futures trading account ending date to: 2025-04-05 09:07:49 2025-03-06 09:07:49.372 | Interactive Brokers | Connected to server complete. 2025-03-06 09:07:49.372 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-03-06 09:07:49.372 | Subscribing to symbol for symbol alert. DVOL-NYSE 2025-03-06 09:07:49.372 | Using symbol data fast lookup vector 2025-03-06 09:07:49.372 | SC Data with Depth | Starting real-time market data updates for: DVOL-NYSE. ID: 1 Service code: statscalc 2025-03-06 09:07:49.372 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 10048 2025-03-06 09:07:49.372 | SC Data with Depth | Requesting security definition data for: DVOL-NYSE. ID: 1 2025-03-06 09:07:49.372 | Updated verified funded futures trading account ending date to: 2025-04-05 09:07:49 2025-03-06 09:07:49.372 | Message from IB: Market data farm connection is OK:cafarm. IB Error Code: 2104. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: Market data farm connection is OK:usopt. IB Error Code: 2104. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. 2025-03-06 09:07:49.372 | Message from IB: Sec-def data farm connection is OK:secdefil. IB Error Code: 2158. Request ID: -1. 2025-03-06 09:07:49.373 | Interactive Brokers | Next valid order ID: 9 2025-03-06 09:07:49.384 | DTC Client socket (2) | Creating socket. 2025-03-06 09:07:49.384 | DTC Client socket (2) | New receive buffer size: 0 2025-03-06 09:07:49.384 | DTC Client socket (2) | Connecting to IP: 64.152.155.113. 2025-03-06 09:07:49.419 | Interactive Brokers | Starting real-time market data updates for: ES-202503-CME. ID: 2 2025-03-06 09:07:49.419 | Interactive Brokers | Subscribing to Symbol: ES, SecurityType: FUT, Expiration: 202503, Exchange: CME, Primary Exchange: , Currency: , Multiplier: , CallPut: , Strike: , LocalSymbol: , TradingClass: 2025-03-06 09:07:49.419 | Interactive Brokers | Requesting security definition data for: ES-202503-CME. ID: 2 2025-03-06 09:07:49.419 | Interactive Brokers | Using primary service for historical data for ES-202503-CME 2025-03-06 09:07:49.419 | Added historical Intraday data request for ES-202503-CME to the queue. 2025-03-06 09:07:49.419 | Intraday data recording state for symbol ES-202503-CME is set to download 'Pending'. 2025-03-06 09:07:49.419 | Triggering next historical data download in queue. 2025-03-06 09:07:49.425 | Delaying start of download for ES-202503-CME. 2025-03-06 09:07:49.451 | SC Data with Depth | Network connection to server complete. 2025-03-06 09:07:49.451 | SC Data with Depth | Starting socket receive thread. 2025-03-06 09:07:49.451 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2025-03-06 09:07:49.472 | Interactive Brokers | Next valid order ID: 9 2025-03-06 09:07:49.520 | SC Data with Depth | Setting DTC encoding to Binary VLS 2025-03-06 09:07:49.520 | SC Data with Depth | Sending logon request message. 2025-03-06 09:07:49.610 | Interactive Brokers | Requesting Trade Positions updates. 2025-03-06 09:07:49.668 | SC Data with Depth | Received logon response. 2025-03-06 09:07:49.668 | SC Data with Depth | Server Name: SC Realtime Server. 2025-03-06 09:07:49.668 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2025-03-06 09:07:49.668 | SC Data with Depth | Successfully connected. 2025-03-06 09:07:49.668 | SC Data with Depth | Trading is not supported. 2025-03-06 09:07:49.668 | SC Data with Depth | MarketDepthIsSupported: 1 2025-03-06 09:07:49.668 | SC Data with Depth | Restarting real-time data updates for symbol: DVOL-NYSE 2025-03-06 09:07:49.772 | Interactive Brokers | Received Trade Positions download end message 2025-03-06 09:07:49.772 | Interactive Brokers | Begin Trade Positions processing. 2025-03-06 09:07:49.772 | Interactive Brokers | Received Trade Positions. Performing final processing. 2025-03-06 09:07:49.785 | Message from IB: Requested market data is not subscribed. To subscribe to market data please select the Account menu then under Management choose Market Data Subscription Manager.Delayed market data is available.ES MAR'25/TOP/ALL. IB Error Code: 354. Request ID: 2. Symbol: ES-202503-CME 2025-03-06 09:07:49.822 | SC Data with Depth | Setting external service identifier for symbol DVOL-NYSE to 13 2025-03-06 09:07:49.822 | SC Data with Depth | Received security definition for symbol DVOL-NYSE 2025-03-06 09:08:05.413 | HD Request # 15 | Downloading Intraday chart data for ES-202503-CME to the file ES-202503-CME.scid. Service: interactive_brokers.trading 2025-03-06 09:08:05.413 | HD Request # 15 | Download start date-time: 2025-03-06 08:48:30.000000. File last date-time: 2025-03-06 08:48:30.000000 2025-03-06 09:08:05.413 | HD Request # 15 | Requesting a total of 0 days and 5975 seconds. 2025-03-06 09:08:05.413 | HD Request # 15 | IB Backfill - Seconds requested: 5975. Seconds Remaining: 0. 2025-03-06 09:08:05.413 | HD Request # 15 | Requesting 5975 Seconds of data at 30 secs with ending date-time at 2025-03-06 10:18:05 for ES-202503-CME. PriceType: TRADES 2025-03-06 09:08:05.556 | HD Request # 15 | Processing historical data message from TWS 2025-03-06 09:08:05.556 | HD Request # 15 | Receiving Intraday data for ES-202503-CME starting at 2025-03-06 08:39:00.000000 2025-03-06 09:08:05.556 | HD Request # 15 | Received 39 records and wrote 38 records from 2025-03-06 08:38:30 to 2025-03-06 08:57:30. 2025-03-06 09:08:05.556 | HD Request # 15 | Timestamp of first Intraday data file record written: 2025-03-06 08:49:00.000001. 2025-03-06 09:08:05.556 | HD Request # 15 | Received 38 Intraday data records from 2025-03-06 08:39:00.000000 to 2025-03-06 08:57:30.000000 (18.5 minutes. Delay: 10.6 minutes) and wrote 18 records for ES-202503-CME 2025-03-06 09:08:05.557 | HD Request # 15 | Completion time: 0s. 2025-03-06 09:08:05.557 | HD Request # 15 | Intraday data download complete for ES-202503-CME. Unique request ID: 15 2025-03-06 09:08:05.557 | Removing historical data download ID 15. 2025-03-06 09:08:05.557 | Real-time Intraday chart data file updates started for ES-202503-CME 2025-03-06 09:08:05.557 | Intraday chart data file opened for ES-202503-CME 2025-03-06 09:08:05.557 | HD Request # 15 | Enabling Intraday chart updating for symbol. 2025-03-06 09:08:05.557 | 2025-03-06 09:08:05.557 | No download requests in the queue to start downloads for. |