Support Board
Date/Time: Wed, 19 Mar 2025 02:50:33 +0000
Post From: It doesn't show me the trading accounts.
| [2025-03-05 21:43:08] |
| User597954 - Posts: 9 |
|
2025-03-05 16:40:24.071 | Software version: 2744 64-bit 2025-03-05 16:40:24.071 | OpenGL enabled (/) 2025-03-05 16:40:24.071 | Primary Thread ID: 8664 2025-03-05 16:40:24.071 | Usage end date: 2025-04-01 2025-03-05 16:40:24.071 | Enabled for: Advanced Features 2. 2025-03-05 16:40:24.071 | Enabled for: Sierra Chart Historical Data Service. 2025-03-05 16:40:24.071 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-03-05 16:40:24.071 | Enabled for: Delayed Denali Exchange Data Feed. 2025-03-05 16:40:24.071 | Allow Support for Sierra Chart Data Feeds is disabled. 2025-03-05 16:40:24.071 | Current selected Data/Trading service: Rithmic Direct - DTC 2025-03-05 16:40:24.071 | Custom symbol settings values: enabled 2025-03-05 16:40:24.071 | Chart Update Interval: 400 2025-03-05 16:40:24.071 | Intraday Data Storage Time Unit: 0 2025-03-05 16:40:24.071 | Time Zone: -05:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-03-05 16:40:24.071 | 2025-03-05 21:40:24 Local computer time in UTC 2025-03-05 16:40:24.071 | 2025-03-05 16:40:24 Local computer time in SC Time Zone 2025-03-05 16:40:24.071 | 2025-03-05 21:39:09 Server time in UTC 2025-03-05 16:40:24.071 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-03-05 16:40:24.071 | Program path: C:\SierraChart\ 2025-03-05 16:40:24.071 | Data Files path: C:\SierraChart\Data\ 2025-03-05 16:40:24.072 | OS Version Number: 10.0 2025-03-05 16:40:24.072 | Locale Setting: C 2025-03-05 16:40:24.072 | DLLs: sst_FreeBundle_64.dll, UserContributedStudies_64.dll 2025-03-05 16:40:24.072 | Allowed protected custom studies: SST_FreeBundle 2025-03-05 16:40:24.072 | Crash reporter started: true 2025-03-05 16:40:24.072 | 2025-03-05 16:40:52.134 | 2025-03-05 16:40:52.134 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Mumbai-Aggregated 2025-03-05 16:40:52.134 | Rithmic Direct - DTC | Trading server address/port: rsc-in.rithmic.com:40800 2025-03-05 16:40:52.135 | Rithmic Direct - DTC | Connecting to the server rsc-in.rithmic.com. Port 40800 2025-03-05 16:40:52.135 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-03-05 16:40:52.135 | DTC Client socket (1) | New receive buffer size: 0 2025-03-05 16:40:52.135 | DTC Client socket (1) | Connecting to IP: 52.66.235.136. 2025-03-05 16:40:52.397 | Rithmic Direct - DTC | Network connection to server complete. 2025-03-05 16:40:52.397 | Rithmic Direct - DTC | Starting socket receive thread. 2025-03-05 16:40:52.397 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-03-05 16:40:52.397 | Rithmic Direct - DTC | Sending logon request message. 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | Received logon response. 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | Server Name: . 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | Successfully connected. 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | Trading is supported. 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | OCO Orders supported. 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-03-05 16:40:53.417 | Rithmic Direct - DTC | Connected to server complete. 2025-03-05 16:40:53.417 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-03-05 16:40:53.418 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2025-03-05 16:41:12.138 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Creating socket. Using TLS 1.2. 2025-03-05 16:41:12.138 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | New receive buffer size: 0 2025-03-05 16:41:12.138 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Connecting to IP: 216.66.0.130. 2025-03-05 16:41:12.776 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2025-03-05 16:41:12.777 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-03-05 16:41:13.021 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | CloseSocket call. 2025-03-05 16:41:13.021 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Shutdown started. Waiting for graceful close. 2025-03-05 16:41:13.112 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Socket gracefully closed by remote side. 2025-03-05 16:41:13.112 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (2) | Closed. 2025-03-05 16:41:23.864 | MESH5.CME 1 Min #1 | Reloading chart. 2025-03-05 16:41:24.323 | Using symbol data fast lookup vector 2025-03-05 16:41:24.323 | Rithmic Direct - DTC | Starting real-time market data updates for: MESH5.CME. ID: 1 Service code: rithmic.trading 2025-03-05 16:41:24.324 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-in.rithmic.com. Port 40803 2025-03-05 16:41:24.325 | Rithmic Direct - DTC | Requesting security definition data for: MESH5.CME. ID: 1 2025-03-05 16:41:24.325 | Starting DelayedDownloadMonitoringTimer 2025-03-05 16:41:24.325 | Starting HDTimeoutTimer 2025-03-05 16:41:24.325 | Added historical Intraday data request for MESH5.CME to the queue. 2025-03-05 16:41:24.325 | Intraday data recording state for symbol MESH5.CME is set to download 'Pending'. 2025-03-05 16:41:24.325 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2025-03-05 16:41:24.325 | DTC Client socket (2) | New receive buffer size: 0 2025-03-05 16:41:24.325 | DTC Client socket (2) | Connecting to IP: 52.66.235.136. 2025-03-05 16:41:24.326 | Triggering next historical data download in queue. 2025-03-05 16:41:24.327 | Delaying start of download for MESH5.CME. 2025-03-05 16:41:24.600 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2025-03-05 16:41:24.600 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2025-03-05 16:41:24.600 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary 2025-03-05 16:41:24.600 | Rithmic Direct - DTC (Data) | Sending logon request message. 2025-03-05 16:41:25.658 | Rithmic Direct - DTC (Data) | Received logon response. 2025-03-05 16:41:25.659 | Rithmic Direct - DTC (Data) | Server Name: . 2025-03-05 16:41:25.659 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2025-03-05 16:41:25.659 | Rithmic Direct - DTC (Data) | Successfully connected. 2025-03-05 16:41:25.659 | Rithmic Direct - DTC (Data) | Trading is not supported. 2025-03-05 16:41:25.659 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2025-03-05 16:41:25.659 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2025-03-05 16:41:25.659 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MESH5.CME 2025-03-05 16:41:26.400 | Rithmic Direct - DTC (Data) | Received security definition for symbol MESH5.CME 2025-03-05 16:41:27.412 | MESH5.CME 1 Min #1 | Chart data loading complete. 2025-03-05 16:41:31.329 | HD Request # 1 | Downloading Intraday chart data for MESH5.CME to the file MESH5.CME.scid. Service: rithmic.trading 2025-03-05 16:41:31.330 | HD Request # 1 | Download start date-time: 2025-03-05 12:59:00.000000. File last date-time: 2025-03-05 12:59:00.000005 2025-03-05 16:41:31.330 | HD Request # 1 | Using server: rsc-in.rithmic.com port 40802. Use encryption. 2025-03-05 16:41:31.330 | Socket (3) | Creating socket. Using TLS 1.2. 2025-03-05 16:41:31.330 | Socket (3) | New receive buffer size: 0 2025-03-05 16:41:31.330 | Socket (3) | Connecting to IP: 52.66.235.136. 2025-03-05 16:41:31.605 | HD Request # 1 | Sending historical data logon request message. 2025-03-05 16:41:32.658 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-03-05 12:59:00. Record interval: 0. Symbol: MESH5.CME 2025-03-05 16:41:33.399 | HD Request # 1 | Receiving Intraday data for MESH5.CME starting at 2025-03-05 12:59:00.012000 2025-03-05 16:41:35.543 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-03-05 12:59:00.012000. 2025-03-05 16:41:39.284 | Socket (3) | CloseSocket call. 2025-03-05 16:41:39.284 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-03-05 16:41:39.284 | Historical data download thread signaled to stop. 2025-03-05 16:41:39.285 | HD Request # 1 | Received 387578 Intraday data records from 2025-03-05 12:59:00.012000 to 2025-03-05 16:41:31.223000 (3.7 hours. Delay: 8.1 seconds) and wrote 387575 records for MESH5.CME 2025-03-05 16:41:39.297 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-03-05 21:41:31.223000 2025-03-05 16:41:39.297 | Added 16 Time and Sales records to Intraday data file for MESH5.CME after download. 2025-03-05 16:41:39.297 | HD Request # 1 | Completion time: 8s. 2025-03-05 16:41:39.297 | HD Request # 1 | Intraday data download complete for MESH5.CME. Unique request ID: 1 2025-03-05 16:41:39.297 | Removing historical data download ID 1. 2025-03-05 16:41:39.297 | Real-time Intraday chart data file updates started for MESH5.CME 2025-03-05 16:41:39.297 | Intraday chart data file opened for MESH5.CME 2025-03-05 16:41:39.297 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-03-05 16:41:39.297 | 2025-03-05 16:41:39.297 | No download requests in the queue to start downloads for. 2025-03-05 16:41:39.557 | Socket (3) | Socket gracefully closed by remote side. 2025-03-05 16:41:39.557 | Socket (3) | Closed. 2025-03-05 16:41:41.183 | Opened cached Intraday file: C:\SierraChart\Data\MESH5.CME.scid. Thread ID: 7220 2025-03-05 16:41:49.054 | File >> Disconnect selected. 2025-03-05 16:41:49.054 | Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end 2025-03-05 16:41:49.054 | DTC Client socket (2) | CloseSocket call. 2025-03-05 16:41:49.054 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2025-03-05 16:41:49.054 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-03-05 16:41:49.055 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2025-03-05 16:41:49.055 | DTC Client socket (1) | CloseSocket call. 2025-03-05 16:41:49.055 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-03-05 16:41:49.055 | Rithmic Direct - DTC | Disconnected. 2025-03-05 16:41:49.317 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-03-05 16:41:49.317 | DTC Client socket (1) | Closed. 2025-03-05 16:41:49.329 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-03-05 16:41:49.329 | DTC Client socket (2) | Closed. 2025-03-05 16:41:51.040 | 2025-03-05 16:41:51.040 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Mumbai-Aggregated 2025-03-05 16:41:51.040 | Rithmic Direct - DTC | Trading server address/port: rsc-in.rithmic.com:40800 2025-03-05 16:41:51.041 | Rithmic Direct - DTC | Connecting to the server rsc-in.rithmic.com. Port 40800 2025-03-05 16:41:51.041 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-03-05 16:41:51.041 | DTC Client socket (1) | New receive buffer size: 0 2025-03-05 16:41:51.041 | DTC Client socket (1) | Connecting to IP: 52.66.235.136. 2025-03-05 16:41:51.330 | Rithmic Direct - DTC | Network connection to server complete. 2025-03-05 16:41:51.330 | Rithmic Direct - DTC | Starting socket receive thread. 2025-03-05 16:41:51.330 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-03-05 16:41:51.330 | Rithmic Direct - DTC | Sending logon request message. 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | Received logon response. 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | Server Name: . 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | Successfully connected. 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | Trading is supported. 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | OCO Orders supported. 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-03-05 16:41:52.402 | Rithmic Direct - DTC | Connected to server complete. 2025-03-05 16:41:52.402 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-03-05 16:41:52.402 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2025-03-05 16:41:52.768 | Using symbol data fast lookup vector 2025-03-05 16:41:52.768 | Rithmic Direct - DTC | Starting real-time market data updates for: MESH5.CME. ID: 1 Service code: rithmic.trading 2025-03-05 16:41:52.772 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-in.rithmic.com. Port 40803 2025-03-05 16:41:52.772 | Rithmic Direct - DTC | Requesting security definition data for: MESH5.CME. ID: 1 2025-03-05 16:41:52.773 | Added historical Intraday data request for MESH5.CME to the queue. 2025-03-05 16:41:52.773 | Intraday data recording state for symbol MESH5.CME is set to download 'Pending'. 2025-03-05 16:41:52.773 | Triggering next historical data download in queue. 2025-03-05 16:41:52.773 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2025-03-05 16:41:52.773 | DTC Client socket (2) | New receive buffer size: 0 2025-03-05 16:41:52.773 | DTC Client socket (2) | Connecting to IP: 52.66.235.136. 2025-03-05 16:41:52.969 | Delaying start of download for MESH5.CME. 2025-03-05 16:41:53.045 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2025-03-05 16:41:53.045 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2025-03-05 16:41:53.045 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary 2025-03-05 16:41:53.045 | Rithmic Direct - DTC (Data) | Sending logon request message. 2025-03-05 16:41:54.093 | Rithmic Direct - DTC (Data) | Received logon response. 2025-03-05 16:41:54.093 | Rithmic Direct - DTC (Data) | Server Name: . 2025-03-05 16:41:54.093 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2025-03-05 16:41:54.093 | Rithmic Direct - DTC (Data) | Successfully connected. 2025-03-05 16:41:54.093 | Rithmic Direct - DTC (Data) | Trading is not supported. 2025-03-05 16:41:54.093 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2025-03-05 16:41:54.093 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2025-03-05 16:41:54.093 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: MESH5.CME 2025-03-05 16:41:54.832 | Rithmic Direct - DTC (Data) | Received security definition for symbol MESH5.CME 2025-03-05 16:41:59.327 | HD Request # 2 | Downloading Intraday chart data for MESH5.CME to the file MESH5.CME.scid. Service: rithmic.trading 2025-03-05 16:41:59.327 | HD Request # 2 | Download start date-time: 2025-03-05 16:41:47.000000. File last date-time: 2025-03-05 16:41:47.000005 2025-03-05 16:41:59.327 | HD Request # 2 | Using server: rsc-in.rithmic.com port 40802. Use encryption. 2025-03-05 16:41:59.327 | Socket (3) | Creating socket. Using TLS 1.2. 2025-03-05 16:41:59.328 | Socket (3) | New receive buffer size: 0 2025-03-05 16:41:59.328 | Socket (3) | Connecting to IP: 52.66.235.136. 2025-03-05 16:41:59.602 | HD Request # 2 | Sending historical data logon request message. 2025-03-05 16:42:00.654 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-03-05 16:41:47. Record interval: 0. Symbol: MESH5.CME 2025-03-05 16:42:01.394 | HD Request # 2 | Receiving Intraday data for MESH5.CME starting at 2025-03-05 16:41:47.992000 2025-03-05 16:42:01.667 | Socket (3) | CloseSocket call. 2025-03-05 16:42:01.667 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-03-05 16:42:01.667 | Historical data download thread signaled to stop. 2025-03-05 16:42:01.667 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-03-05 16:41:47.992000. 2025-03-05 16:42:01.667 | HD Request # 2 | Received 50 Intraday data records from 2025-03-05 16:41:47.992000 to 2025-03-05 16:42:00.499001 (12.5 seconds. Delay: 1.2 seconds) and wrote 50 records for MESH5.CME 2025-03-05 16:42:01.678 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-03-05 21:42:00.499001 2025-03-05 16:42:01.678 | HD Request # 2 | Completion time: 2s. 2025-03-05 16:42:01.678 | HD Request # 2 | Intraday data download complete for MESH5.CME. Unique request ID: 2 2025-03-05 16:42:01.678 | Removing historical data download ID 2. 2025-03-05 16:42:01.678 | Real-time Intraday chart data file updates started for MESH5.CME 2025-03-05 16:42:01.678 | Intraday chart data file opened for MESH5.CME 2025-03-05 16:42:01.678 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-03-05 16:42:01.678 | 2025-03-05 16:42:01.678 | No download requests in the queue to start downloads for. 2025-03-05 16:42:01.940 | Socket (3) | Socket gracefully closed by remote side. 2025-03-05 16:42:01.940 | Socket (3) | Closed. 2025-03-05 16:42:06.207 | Opened cached Intraday file: C:\SierraChart\Data\MESH5.CME.scid. Thread ID: 7220 2025-03-05 16:42:11.040 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Creating socket. Using TLS 1.2. 2025-03-05 16:42:11.040 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | New receive buffer size: 0 2025-03-05 16:42:11.040 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Connecting to IP: 216.66.0.130. 2025-03-05 16:42:11.620 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2025-03-05 16:42:11.621 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-03-05 16:42:11.859 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | CloseSocket call. 2025-03-05 16:42:11.859 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Shutdown started. Waiting for graceful close. 2025-03-05 16:42:11.955 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Socket gracefully closed by remote side. 2025-03-05 16:42:11.955 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Closed. |