Support Board
Date/Time: Wed, 19 Mar 2025 02:04:57 +0000
Post From: 2nd Instance Symbols not loading live data only historical
| [2025-03-05 19:32:28] |
| Alex Q - Posts: 112 |
|
Ah I mis-spoke. It IS NOT loading live data. The ES symbol on that sub instance loads real time data, but the others will not load live. Only historic up until the moment you open the sub instance. 2025-03-05 11:31:55.261 | Software version: 2695 64-bit 2025-03-05 11:31:55.261 | Primary Thread ID: 408 2025-03-05 11:31:55.261 | Usage end date: 2025-03-31 2025-03-05 11:31:55.261 | Enabled for: Advanced Features 2. 2025-03-05 11:31:55.261 | Enabled for: Sierra Chart Historical Data Service. 2025-03-05 11:31:55.261 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-03-05 11:31:55.261 | Enabled for: Delayed Denali Exchange Data Feed. 2025-03-05 11:31:55.261 | Enabled for exchange2: CME (Trading Account Required) 2025-03-05 11:31:55.261 | Enabled for exchange2: CBOT (Trading Account Required) 2025-03-05 11:31:55.261 | Enabled for exchange2: COMEX (Trading Account Required) 2025-03-05 11:31:55.261 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-03-05 11:31:55.261 | Enabled for exchange2: CBOE Global Indexes 2025-03-05 11:31:55.261 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-03-05 11:31:55.261 | Current selected Data/Trading service: DTC - Sub Instance 2025-03-05 11:31:55.261 | Custom symbol settings values: enabled 2025-03-05 11:31:55.261 | Chart Update Interval: 1000 2025-03-05 11:31:55.262 | Intraday Data Storage Time Unit: 60 2025-03-05 11:31:55.262 | Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-03-05 11:31:55.262 | 2025-03-05 19:31:55 Local computer time in UTC 2025-03-05 11:31:55.262 | 2025-03-05 11:31:55 Local computer time in SC Time Zone 2025-03-05 11:31:55.262 | 2025-03-05 08:41:16 Server time in UTC 2025-03-05 11:31:55.262 | Local computer UTC time and Server UTC time difference: 0 seconds. 2025-03-05 11:31:55.262 | Program path: Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\ 2025-03-05 11:31:55.262 | Data Files path: Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ 2025-03-05 11:31:55.262 | OS Version Number: 10.0 2025-03-05 11:31:55.262 | Locale Setting: C 2025-03-05 11:31:55.263 | DLLs: DeltaData2_64.dll, DeltaData_64.dll, OrderFlowLabs.com.autoplot_64.dll, OrderFlowLabs.com.autoplot_ARM64.dll, OrderFlowLabs.com_64.dll, OrderFlowLabs.com_ARM64.dll, Template_64.dll, UserContributedStudies_64.dll 2025-03-05 11:31:55.263 | Allowed protected custom studies: 2025-03-05 11:31:55.263 | Crash reporter started: true 2025-03-05 11:31:55.263 | 2025-03-05 11:31:55.635 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment. | Number times message added: 1 2025-03-05 11:31:58.290 | Reloading all Intraday charts in active chartbook. 2025-03-05 11:31:58.290 | Reloading all Historical Daily charts in active chartbook. 2025-03-05 11:31:58.463 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\SPX_CGI.scid. Windows error code 50: Request not supported. 2025-03-05 11:31:58.464 | SPX_CGI 5 Min #4 | Reloading chart. 2025-03-05 11:31:58.475 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\SPX_CGI.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-05 11:31:58.489 | SPX_CGI 5 Min #4 | StartDateTimeForLoadingOrderFills: 2024-02-27 00:00:00 2025-03-05 11:31:58.490 | SPX_CGI 5 Min #4 | Chart data loading complete. 2025-03-05 11:31:58.525 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. 2025-03-05 11:31:58.527 | TICK-NYSE 5 Min #5 | Reloading chart. 2025-03-05 11:31:58.534 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-05 11:31:58.543 | Chart #5 has tagged chart #4 for full recalculation. Chartbook: ES Quad.Cht 2025-03-05 11:31:58.545 | TICK-NYSE 5 Min #5 | Chart data loading complete. 2025-03-05 11:31:58.603 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. 2025-03-05 11:31:58.604 | ADR-NYSE 5 Min #2 | Reloading chart. 2025-03-05 11:31:58.615 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-05 11:31:58.625 | ADR-NYSE 5 Min #2 | StartDateTimeForLoadingOrderFills: 2024-02-26 00:00:00 2025-03-05 11:31:58.627 | ADR-NYSE 5 Min #2 | Chart data loading complete. 2025-03-05 11:31:58.656 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\NISS-NYSE.scid. Windows error code 50: Request not supported. 2025-03-05 11:31:58.657 | NISS-NYSE 5 Min #3 | Reloading chart. 2025-03-05 11:31:58.676 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\NISS-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-05 11:31:58.687 | NISS-NYSE 5 Min #3 | Chart data loading complete. 2025-03-05 11:31:58.691 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. 2025-03-05 11:31:58.691 | ADR-NYSE 5 Min #1 | Reloading chart. 2025-03-05 11:31:58.719 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-05 11:31:58.726 | ADR-NYSE 5 Min #1 | Chart data loading complete. 2025-03-05 11:31:59.465 | SPX_CGI 5 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: ES Quad.Cht 2025-03-05 11:31:59.635 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment. 2025-03-05 11:32:09.634 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment. | Number times message previously added: 4 |