Support Board
Date/Time: Mon, 21 Apr 2025 13:53:34 +0000
Post From: Symbol List and Data Issues After Switching Connections
| [2025-03-05 18:52:56] |
| User552893 - Posts: 3 |
|
I have CQG data through my broker, and when I originally set up my charts, everything worked fine. However, when I attempted to connect to my APEX prop account, the connection was successful, but the symbol list was empty. Additionally, no live data was coming in—only historical data up until the moment I switched the connection. I tried updating the server list and translating the symbols to the current service, but nothing changed. Unable to resolve the issue, I switched back to my CQG connection. However, now the symbol list is also empty on CQG, and one of my instruments (YM) displays a message stating that I don’t have data for it. For the instruments that do not show a data warning, live data is still working. Could you help me resolve this issue and restore my symbol list and missing data? |