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Date/Time: Wed, 19 Mar 2025 03:07:57 +0000



Post From: 2nd Instance Symbols not loading live data only historical

[2025-03-03 19:55:57]
Alex Q - Posts: 112
Afternoon,

I've a second instance of Sierra running that has four charts open on one tab.


The symbol SPX_CGI is loading both historical and live data, however the following symbols will only load up until the point that I open the new session, and are not loading anything live:

ADR-NYSE
TICK-NYSE
NISS-NYSE


2025-03-03 11:53:17.304 | Software version: 2695 64-bit
2025-03-03 11:53:17.304 | Primary Thread ID: 1120
2025-03-03 11:53:17.304 | Usage end date: 2025-03-31
2025-03-03 11:53:17.304 | Enabled for: Advanced Features 2.
2025-03-03 11:53:17.304 | Enabled for: Sierra Chart Historical Data Service.
2025-03-03 11:53:17.304 | Enabled for: Denali Real-Time Exchange Data Feed.
2025-03-03 11:53:17.304 | Enabled for: Delayed Denali Exchange Data Feed.
2025-03-03 11:53:17.304 | Enabled for exchange2: CME (Trading Account Required)
2025-03-03 11:53:17.304 | Enabled for exchange2: CBOT (Trading Account Required)
2025-03-03 11:53:17.304 | Enabled for exchange2: COMEX (Trading Account Required)
2025-03-03 11:53:17.304 | Enabled for exchange2: NYMEX (Trading Account Required)
2025-03-03 11:53:17.304 | Enabled for exchange2: CBOE Global Indexes
2025-03-03 11:53:17.304 | Allow Support for Sierra Chart Data Feeds is enabled.
2025-03-03 11:53:17.304 | Current selected Data/Trading service: DTC - Sub Instance
2025-03-03 11:53:17.304 | Custom symbol settings values: enabled
2025-03-03 11:53:17.304 | Chart Update Interval: 1000
2025-03-03 11:53:17.304 | Intraday Data Storage Time Unit: 60
2025-03-03 11:53:17.304 | Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00)
2025-03-03 11:53:17.304 | 2025-03-03 19:53:17 Local computer time in UTC
2025-03-03 11:53:17.304 | 2025-03-03 11:53:17 Local computer time in SC Time Zone
2025-03-03 11:53:17.304 | 2025-03-03 18:49:11 Server time in UTC
2025-03-03 11:53:17.304 | Local computer UTC time and Server UTC time difference: 0 seconds.
2025-03-03 11:53:17.304 | Program path: Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\
2025-03-03 11:53:17.304 | Data Files path: Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\
2025-03-03 11:53:17.304 | OS Version Number: 10.0
2025-03-03 11:53:17.304 | Locale Setting: C
2025-03-03 11:53:17.304 | DLLs: DeltaData2_64.dll, DeltaData_64.dll, OrderFlowLabs.com.autoplot_64.dll, OrderFlowLabs.com.autoplot_ARM64.dll, OrderFlowLabs.com_64.dll, OrderFlowLabs.com_ARM64.dll, Template_64.dll, UserContributedStudies_64.dll
2025-03-03 11:53:17.304 | Allowed protected custom studies:
2025-03-03 11:53:17.304 | Crash reporter started: true
2025-03-03 11:53:17.304 |
2025-03-03 11:53:17.842 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment.
2025-03-03 11:53:19.284 | Reloading all Intraday charts in active chartbook.
2025-03-03 11:53:19.284 | Reloading all Historical Daily charts in active chartbook.
2025-03-03 11:53:19.704 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\SPX_CGI.scid. Windows error code 50: Request not supported.
2025-03-03 11:53:19.705 | SPX_CGI 5 Min #4 | Reloading chart.
2025-03-03 11:53:19.717 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\SPX_CGI.scid. Windows error code 50: Request not supported. | Number times message added: 2
2025-03-03 11:53:19.727 | SPX_CGI 5 Min #4 | StartDateTimeForLoadingOrderFills: 2024-02-25 00:00:00
2025-03-03 11:53:19.728 | SPX_CGI 5 Min #4 | Chart data loading complete.
2025-03-03 11:53:19.789 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\TICK-NYSE.scid. Windows error code 50: Request not supported.
2025-03-03 11:53:19.790 | TICK-NYSE 5 Min #5 | Reloading chart.
2025-03-03 11:53:19.800 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2
2025-03-03 11:53:19.809 | Chart #5 has tagged chart #4 for full recalculation. Chartbook: ES Quad.Cht
2025-03-03 11:53:19.810 | TICK-NYSE 5 Min #5 | Chart data loading complete.
2025-03-03 11:53:19.843 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment.
2025-03-03 11:53:19.851 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported.
2025-03-03 11:53:19.852 | ADR-NYSE 5 Min #2 | Reloading chart.
2025-03-03 11:53:19.861 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2
2025-03-03 11:53:19.868 | ADR-NYSE 5 Min #2 | StartDateTimeForLoadingOrderFills: 2024-02-25 00:00:00
2025-03-03 11:53:19.870 | ADR-NYSE 5 Min #2 | Chart data loading complete.
2025-03-03 11:53:19.908 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\NISS-NYSE.scid. Windows error code 50: Request not supported.
2025-03-03 11:53:19.909 | NISS-NYSE 5 Min #3 | Reloading chart.
2025-03-03 11:53:19.915 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\NISS-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2
2025-03-03 11:53:19.929 | NISS-NYSE 5 Min #3 | Chart data loading complete.
2025-03-03 11:53:19.975 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported.
2025-03-03 11:53:19.976 | ADR-NYSE 5 Min #1 | Reloading chart.
2025-03-03 11:53:19.986 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2
2025-03-03 11:53:19.995 | ADR-NYSE 5 Min #1 | Chart data loading complete.
2025-03-03 11:53:20.706 | SPX_CGI 5 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: ES Quad.Cht
2025-03-03 11:53:21.843 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment.