Support Board
Date/Time: Wed, 19 Mar 2025 02:00:26 +0000
Post From: 2nd Instance Symbols not loading live data only historical
| [2025-03-03 19:55:57] |
| Alex Q - Posts: 112 |
|
Afternoon, I've a second instance of Sierra running that has four charts open on one tab. The symbol SPX_CGI is loading both historical and live data, however the following symbols will only load up until the point that I open the new session, and are not loading anything live: ADR-NYSE TICK-NYSE NISS-NYSE 2025-03-03 11:53:17.304 | Software version: 2695 64-bit 2025-03-03 11:53:17.304 | Primary Thread ID: 1120 2025-03-03 11:53:17.304 | Usage end date: 2025-03-31 2025-03-03 11:53:17.304 | Enabled for: Advanced Features 2. 2025-03-03 11:53:17.304 | Enabled for: Sierra Chart Historical Data Service. 2025-03-03 11:53:17.304 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-03-03 11:53:17.304 | Enabled for: Delayed Denali Exchange Data Feed. 2025-03-03 11:53:17.304 | Enabled for exchange2: CME (Trading Account Required) 2025-03-03 11:53:17.304 | Enabled for exchange2: CBOT (Trading Account Required) 2025-03-03 11:53:17.304 | Enabled for exchange2: COMEX (Trading Account Required) 2025-03-03 11:53:17.304 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-03-03 11:53:17.304 | Enabled for exchange2: CBOE Global Indexes 2025-03-03 11:53:17.304 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-03-03 11:53:17.304 | Current selected Data/Trading service: DTC - Sub Instance 2025-03-03 11:53:17.304 | Custom symbol settings values: enabled 2025-03-03 11:53:17.304 | Chart Update Interval: 1000 2025-03-03 11:53:17.304 | Intraday Data Storage Time Unit: 60 2025-03-03 11:53:17.304 | Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-03-03 11:53:17.304 | 2025-03-03 19:53:17 Local computer time in UTC 2025-03-03 11:53:17.304 | 2025-03-03 11:53:17 Local computer time in SC Time Zone 2025-03-03 11:53:17.304 | 2025-03-03 18:49:11 Server time in UTC 2025-03-03 11:53:17.304 | Local computer UTC time and Server UTC time difference: 0 seconds. 2025-03-03 11:53:17.304 | Program path: Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\ 2025-03-03 11:53:17.304 | Data Files path: Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ 2025-03-03 11:53:17.304 | OS Version Number: 10.0 2025-03-03 11:53:17.304 | Locale Setting: C 2025-03-03 11:53:17.304 | DLLs: DeltaData2_64.dll, DeltaData_64.dll, OrderFlowLabs.com.autoplot_64.dll, OrderFlowLabs.com.autoplot_ARM64.dll, OrderFlowLabs.com_64.dll, OrderFlowLabs.com_ARM64.dll, Template_64.dll, UserContributedStudies_64.dll 2025-03-03 11:53:17.304 | Allowed protected custom studies: 2025-03-03 11:53:17.304 | Crash reporter started: true 2025-03-03 11:53:17.304 | 2025-03-03 11:53:17.842 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment. 2025-03-03 11:53:19.284 | Reloading all Intraday charts in active chartbook. 2025-03-03 11:53:19.284 | Reloading all Historical Daily charts in active chartbook. 2025-03-03 11:53:19.704 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\SPX_CGI.scid. Windows error code 50: Request not supported. 2025-03-03 11:53:19.705 | SPX_CGI 5 Min #4 | Reloading chart. 2025-03-03 11:53:19.717 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\SPX_CGI.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-03 11:53:19.727 | SPX_CGI 5 Min #4 | StartDateTimeForLoadingOrderFills: 2024-02-25 00:00:00 2025-03-03 11:53:19.728 | SPX_CGI 5 Min #4 | Chart data loading complete. 2025-03-03 11:53:19.789 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. 2025-03-03 11:53:19.790 | TICK-NYSE 5 Min #5 | Reloading chart. 2025-03-03 11:53:19.800 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\TICK-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-03 11:53:19.809 | Chart #5 has tagged chart #4 for full recalculation. Chartbook: ES Quad.Cht 2025-03-03 11:53:19.810 | TICK-NYSE 5 Min #5 | Chart data loading complete. 2025-03-03 11:53:19.843 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment. 2025-03-03 11:53:19.851 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. 2025-03-03 11:53:19.852 | ADR-NYSE 5 Min #2 | Reloading chart. 2025-03-03 11:53:19.861 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-03 11:53:19.868 | ADR-NYSE 5 Min #2 | StartDateTimeForLoadingOrderFills: 2024-02-25 00:00:00 2025-03-03 11:53:19.870 | ADR-NYSE 5 Min #2 | Chart data loading complete. 2025-03-03 11:53:19.908 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\NISS-NYSE.scid. Windows error code 50: Request not supported. 2025-03-03 11:53:19.909 | NISS-NYSE 5 Min #3 | Reloading chart. 2025-03-03 11:53:19.915 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\NISS-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-03 11:53:19.929 | NISS-NYSE 5 Min #3 | Chart data loading complete. 2025-03-03 11:53:19.975 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. 2025-03-03 11:53:19.976 | ADR-NYSE 5 Min #1 | Reloading chart. 2025-03-03 11:53:19.986 | File compression not supported on file system. Z:\Volumes\Sierra Chart\Sierra Chart\SierraChartInstance_2\Data\ADR-NYSE.scid. Windows error code 50: Request not supported. | Number times message added: 2 2025-03-03 11:53:19.995 | ADR-NYSE 5 Min #1 | Chart data loading complete. 2025-03-03 11:53:20.706 | SPX_CGI 5 Min #4 | Performing a full recalculation because it has been tagged. Chartbook: ES Quad.Cht 2025-03-03 11:53:21.843 | NTP | Client | Detected Enabled system clock Adjustment. It will be disabled an switched to own clock Adjustment. |