Support Board
Date/Time: Mon, 21 Apr 2025 17:13:14 +0000
Post From: Activation for Denali Charged me 4 times the price shown in the last 2 weeks
| [2025-03-03 15:42:46] |
| cpenalverp - Posts: 11 |
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I was supposed to pay 39USD today to restart Denali real time services as shown in the Screenshot. I made a first payment of 39USD, but the website told me that I needed 78USD to reactivate the services, even though it said that it would only charge me 39USD. I made the second 39USD deposit, and when I hit restart, it automatically took 78USD. And now that I realized, 2 weeks ago I had the same problem. It told me that It would charge me 39USD at that moment, and 39USD on the 28th of February. When I activated the services, it charged me the full 78USD in that instant, leaving my balance at 75 cents. In short, I paid 154USD in two weeks for a service that should have cost me 78USD between the moment I made the first activation and today. Please, I would like a refund.
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