Support Board
Date/Time: Mon, 21 Apr 2025 17:05:19 +0000
Post From: data feed connection wrong service package chosen
| [2025-02-28 10:18:45] |
| User476489 - Posts: 6 |
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Apologies for the late follow-up. It caused an issue with the onboarding of Denali as the agreement section failed due to me not having a post (zip) code. Support seemed to fix that onboarding step and allow me to access the Denali feed; however, the postcode blank field was not addressed. You understand from your comment that I, being in Australia, cannot insert one. I also receive messages to say my profile is incomplete, so that field needs to be addressed if the user is not in Canada or the USA. Thank you. |