Support Board
Date/Time: Wed, 19 Mar 2025 05:05:08 +0000
Post From: Help with Activating Denali Data Feed and CQG Agreement Issue
| [2025-02-25 15:45:58] |
| Sierra_Chart Engineering - Posts: 18838 |
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I have received a username and login credentials from CQG and have logged in with them (as I understand it, I need to log in at least once a month for at least 10 seconds).
Definitely contact AMP and have them move you to Teton order routing away from CQG. Teton order routing is superior to CQG and you do not have to connect once a month.However, when I try to activate the services, it still says "Trading account required" with an orange marker. You can disregard this.Additionally, I would like clarification on what "Data/Trade Services" means. Does "Data" simply refer to market data, such as live CME data, and "Trading Service" refer to order routing, meaning the system that sends orders to CME? Yes.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-02-25 15:47:14
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