Support Board
Date/Time: Tue, 22 Apr 2025 00:15:32 +0000
Post From: STILL PUZZLED BY YOUR CHARGING SYSTEM
| [2025-02-24 16:51:16] |
| John - SC Support - Posts: 39395 |
|
Q1. They are not same data. If you need both The CME Group and U.S. Equities, then you are fine. Q2. You are setup for Automatic Payments. As such, the system will charge your card for the amount that you need to have in order to cover the upcoming fees. In this case, you needed $34.00 in order to have your Services Surplus balance be $62.00. You need $62.00 to cover the cost of your package ($46.00) and your exchange fees ($16.00) (46+16 = 62). For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |