Support Board

Date/Time: Tue, 23 Dec 2025 04:27:00 +0000

Post From: Chat Window issue

[2025-02-19 18:08:06] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 43584
It sounds like the "Chat Identifier" for the particular alert you are using is not set correctly. Go through the setup for the getting alerts to your Chat to ensure that everything is setup correctly: Chat and Communications Platform: Using Chat for Remote Alert Notifications For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing