Support Board
Date/Time: Wed, 19 Mar 2025 05:07:36 +0000
Post From: no previous data
| [2025-02-18 17:24:41] |
| John - SC Support - Posts: 38782 |
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You did not follow the instructions. We need for you to open a chart for one of the symbols in which you have an issue. Also, we need the log posted to this thread or sent to us, do not give us an image. Please follow these instructions exactly: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |