Support Board
Date/Time: Wed, 19 Mar 2025 01:46:36 +0000
Post From: Rithmic - Download Failed - Permission Denied - but I receive RealTime Data
| [2025-02-17 14:54:02] |
| Usuario - Posts: 24 |
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Sorry, I didn't realize and added the Log under the “Code” tag. Let me paste it again for better readability: 025-02-17 15:29:51.670 | Trade activity files set size: 549
2025-02-17 15:29:51.682 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-02-17 15:29:51.723 | Reading Internal Order ID file. 2025-02-17 15:29:51.725 | Reading Trade Orders file. 2025-02-17 15:29:51.725 | Reading Trade Positions file. 2025-02-17 15:29:51.725 | Reading Trade Account Data files. 2025-02-17 15:29:51.728 | UDPListener (820). Port 22904 | Listening on UDP port 22904. 2025-02-17 15:29:51.728 | Software version: 2739 64-bit 2025-02-17 15:29:51.728 | OpenGL enabled (AMD/AMD Radeon Vega 11 Graphics (radeonsi, raven, LLVM 19.1.7, DRM 3.49, 6.1.127-2-MANJARO)) 2025-02-17 15:29:51.728 | Primary Thread ID: 700 2025-02-17 15:29:51.728 | Usage end date: 2025-08-18 2025-02-17 15:29:51.728 | Enabled for: Sierra Chart Historical Data Service. 2025-02-17 15:29:51.728 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-02-17 15:29:51.728 | Enabled for: Delayed Denali Exchange Data Feed. 2025-02-17 15:29:51.728 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-02-17 15:29:51.728 | Current selected Data/Trading service: Rithmic Direct - DTC 2025-02-17 15:29:51.728 | Custom symbol settings values: disabled 2025-02-17 15:29:51.728 | Chart Update Interval: 10 2025-02-17 15:29:51.728 | Intraday Data Storage Time Unit: 0 2025-02-17 15:29:51.728 | Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) 2025-02-17 15:29:51.728 | 2025-02-17 14:29:51 Local computer time in UTC 2025-02-17 15:29:51.728 | 2025-02-17 15:29:51 Local computer time in SC Time Zone 2025-02-17 15:29:51.728 | 2025-02-17 14:29:50 Server time in UTC 2025-02-17 15:29:51.728 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-02-17 15:29:51.728 | Program path: C:\SierraChart_Rythmic\ 2025-02-17 15:29:51.728 | Data Files path: C:\SierraChart_Rythmic\Data\ 2025-02-17 15:29:51.728 | OS Version Number: 10.0 2025-02-17 15:29:51.728 | Locale Setting: C 2025-02-17 15:29:51.730 | DLLs: UserContributedStudies_64.dll 2025-02-17 15:29:51.730 | Crash reporter started: true 2025-02-17 15:29:51.730 | 2025-02-17 15:29:51.742 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1. 2025-02-17 15:29:51.768 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-02-17 15:29:52.183 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2. 2025-02-17 15:29:52.184 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 32768 2025-02-17 15:29:52.184 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 216.66.0.130. 2025-02-17 15:29:52.547 | Received 5 login tokens. 2025-02-17 15:29:53.022 | Rithmic Direct - DTC | Wrote file: C:\SierraChart_Rythmic\RithmicConnections.json. Size: 81131 2025-02-17 15:29:53.023 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-02-17 15:29:53.158 | Symbol settings MD5 received. Request ID: 1. 2025-02-17 15:29:53.158 | Symbol settings are up-to-date for rithmic_v2.trading. 2025-02-17 15:29:53.280 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call. 2025-02-17 15:29:53.280 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Shutdown started. Waiting for graceful close. 2025-02-17 15:29:54.255 | Requested user files to download. 2025-02-17 15:29:55.184 | File to download: Trade29CustomStudies_2151_64.dll. Action: 1 2025-02-17 15:29:55.193 | File to download: sst_FreeBundle_64.dll. Action: 1 2025-02-17 15:29:55.196 | User files to download complete 2025-02-17 15:29:56.254 | 2025-02-17 15:29:56.255 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Chicago Area-Non-Aggregated 2025-02-17 15:29:56.255 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50500 2025-02-17 15:29:56.258 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50500 2025-02-17 15:29:56.347 | DTC Client socket (7) | Creating socket. Using TLS 1.2. 2025-02-17 15:29:56.347 | DTC Client socket (7) | New receive buffer size: 5242880 2025-02-17 15:29:56.348 | DTC Client socket (7) | Connecting to IP: 216.57.156.163. 2025-02-17 15:29:56.521 | Rithmic Direct - DTC | Network connection to server complete. 2025-02-17 15:29:56.521 | Rithmic Direct - DTC | Starting socket receive thread. 2025-02-17 15:29:56.522 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-02-17 15:29:56.522 | Rithmic Direct - DTC | Sending logon request message. 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | Received logon response. 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | Server Name: . 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | Successfully connected. 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | Trading is supported. 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | OCO Orders supported. 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-02-17 15:29:57.008 | Rithmic Direct - DTC | Connected to server complete. 2025-02-17 15:29:57.009 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-02-17 15:30:16.551 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (9) | Creating socket. Using TLS 1.2. 2025-02-17 15:30:16.552 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (9) | New receive buffer size: 32768 2025-02-17 15:30:16.552 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (9) | Connecting to IP: 216.66.0.130. 2025-02-17 15:30:17.982 | Rithmic Direct - DTC | Wrote file: C:\SierraChart_Rythmic\RithmicConnections.json. Size: 81131 2025-02-17 15:30:17.983 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-02-17 15:30:18.236 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (9) | CloseSocket call. 2025-02-17 15:30:18.236 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (9) | Shutdown started. Waiting for graceful close. 2025-02-17 15:30:35.347 | SIH5.COMEX [CV] Daily #6 | Reloading chart. 2025-02-17 15:30:35.347 | SIH5.COMEX [CV] Daily #6 | Limiting the number of years to 5 years to load data for the continuous futures chart. Reason: Single-digit year in symbol. 2025-02-17 15:30:35.347 | SIH5.COMEX [CV] Daily #6 | Limiting the number of years to download historical data to 5 years for the continuous futures chart. Reason: Single-digit year in symbol. 2025-02-17 15:30:35.808 | SIH5.COMEX [CV] 10 Min #8 | Reloading chart. 2025-02-17 15:30:35.810 | Starting DelayedDownloadMonitoringTimer 2025-02-17 15:30:35.810 | Starting HDTimeoutTimer 2025-02-17 15:30:35.810 | Added historical Intraday data request for SIH5.COMEX to the queue. 2025-02-17 15:30:35.811 | Triggering next historical data download in queue. 2025-02-17 15:30:35.825 | SIH5.COMEX [CV] 10 Min #8 | Waiting for historical downloads to complete with the IDs: 1, 2025-02-17 15:30:35.885 | SIH5.COMEX [CV] 30 Min #11 | Reloading chart. 2025-02-17 15:30:35.892 | SIH5.COMEX [CV] 30 Min #11 | Waiting for historical downloads to complete with the IDs: 1, 2025-02-17 15:30:35.925 | SIH5.COMEX [C] Weekly #9 | Reloading chart. 2025-02-17 15:30:36.035 | Using symbol data fast lookup vector 2025-02-17 15:30:36.035 | HD Request # 1 | Downloading Intraday chart data for SIH5.COMEX to the file SIH5.COMEX.scid. Service: rithmic.trading 2025-02-17 15:30:36.035 | HD Request # 1 | Download start date-time: 2025-02-17 15:29:40.000000. File last date-time: 2025-02-17 15:29:40.000000 2025-02-17 15:30:36.035 | HD Request # 1 | Using server: rsc.rithmic.com port 50502. Use encryption. 2025-02-17 15:30:36.035 | Socket (10) | Creating socket. Using TLS 1.2. 2025-02-17 15:30:36.036 | Socket (10) | New receive buffer size: 5242880 2025-02-17 15:30:36.036 | Socket (10) | Connecting to IP: 216.57.156.163. 2025-02-17 15:30:36.041 | SIH5.COMEX [CV] Daily #6 | StartDateTimeForLoadingOrderFills: 2024-02-08 00:00:00 2025-02-17 15:30:36.042 | SIH5.COMEX [CV] Daily #6 | Chart data loading complete. 2025-02-17 15:30:36.064 | Rithmic Direct - DTC | Starting real-time market data updates for: SIH5.COMEX. ID: 1 Service code: rithmic.trading 2025-02-17 15:30:36.066 | Rithmic Direct - DTC (Data) | Connecting to the server rsc.rithmic.com. Port 50501 2025-02-17 15:30:36.066 | Rithmic Direct - DTC | Requesting security definition data for: SIH5.COMEX. ID: 1 2025-02-17 15:30:36.088 | SIH5.COMEX [C] Weekly #9 | Chart data loading complete. 2025-02-17 15:30:36.211 | DTC Client socket (11) | Creating socket. Using TLS 1.2. 2025-02-17 15:30:36.211 | DTC Client socket (11) | New receive buffer size: 5242880 2025-02-17 15:30:36.211 | DTC Client socket (11) | Connecting to IP: 216.57.156.163. 2025-02-17 15:30:36.428 | HD Request # 1 | Sending historical data logon request message. 2025-02-17 15:30:36.438 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2025-02-17 15:30:36.438 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2025-02-17 15:30:36.438 | Rithmic Direct - DTC (Data) | Setting DTC encoding to Binary 2025-02-17 15:30:36.438 | Rithmic Direct - DTC (Data) | Sending logon request message. 2025-02-17 15:30:37.031 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-02-17 15:29:40. Record interval: 0. Symbol: SIH5.COMEX 2025-02-17 15:30:37.031 | Rithmic Direct - DTC (Data) | Received logon response. 2025-02-17 15:30:37.031 | Rithmic Direct - DTC (Data) | Server Name: . 2025-02-17 15:30:37.031 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2025-02-17 15:30:37.031 | Rithmic Direct - DTC (Data) | Successfully connected. 2025-02-17 15:30:37.031 | Rithmic Direct - DTC (Data) | Trading is not supported. 2025-02-17 15:30:37.031 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2025-02-17 15:30:37.031 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2025-02-17 15:30:37.031 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: SIH5.COMEX 2025-02-17 15:30:37.050 | Requesting market depth updates for: SIH5.COMEX if supported. NumLevels=100 2025-02-17 15:30:37.202 | Socket (10) | CloseSocket call. 2025-02-17 15:30:37.202 | HD Request # 1 | Error downloading historical Intraday data for SIH5.COMEX. permission denied 2025-02-17 15:30:37.202 | Socket (10) | Shutdown started. Waiting for graceful close. 2025-02-17 15:30:37.203 | Historical data download thread signaled to stop. 2025-02-17 15:30:37.203 | HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for SIH5.COMEX 2025-02-17 15:30:37.203 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-02-17 14:29:40.000000 2025-02-17 15:30:37.203 | HD Request # 1 | Completion time: 1s. 2025-02-17 15:30:37.203 | HD Request # 1 | Intraday data download complete for SIH5.COMEX. Unique request ID: 1 2025-02-17 15:30:37.203 | Removing historical data download ID 1. 2025-02-17 15:30:37.203 | Real-time Intraday chart data file updates started for SIH5.COMEX 2025-02-17 15:30:37.203 | Intraday chart data file opened for SIH5.COMEX 2025-02-17 15:30:37.203 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-02-17 15:30:37.203 | 2025-02-17 15:30:37.203 | No download requests in the queue to start downloads for. 2025-02-17 15:30:37.206 | Rithmic Direct - DTC (Data) | Received security definition for symbol SIH5.COMEX 2025-02-17 15:30:37.206 | SIH5.COMEX [CV] 10 Min #8 | Download is complete for all contract months in chart. Proceeding with data load. 2025-02-17 15:30:37.206 | SIH5.COMEX [CV] 10 Min #8 | Reloading chart. 2025-02-17 15:30:37.242 | Rithmic Direct - DTC (Data) | Market Depth data has been rejected for symbol: SIH5.COMEX. permission denied 2025-02-17 15:30:37.242 | SIH5.COMEX [CV] 30 Min #11 | Download is complete for all contract months in chart. Proceeding with data load. 2025-02-17 15:30:37.243 | SIH5.COMEX [CV] 30 Min #11 | Reloading chart. 2025-02-17 15:30:37.279 | SIH5.COMEX [CV] 10 Min #8 | Reloading chart. 2025-02-17 15:30:37.330 | SIH5.COMEX [CV] 30 Min #11 | Reloading chart. 2025-02-17 15:30:37.356 | Socket (10) | Socket gracefully closed by remote side. 2025-02-17 15:30:37.356 | Socket (10) | Closed. 2025-02-17 15:30:37.398 | SIH5.COMEX [CV] 30 Min #11 | StartDateTimeForLoadingOrderFills: 2024-02-11 00:00:00 2025-02-17 15:30:37.398 | SIH5.COMEX [CV] 30 Min #11 | Chart data loading complete. 2025-02-17 15:30:37.465 | SIH5.COMEX [CV] 10 Min #8 | StartDateTimeForLoadingOrderFills: 2024-02-11 00:00:00 2025-02-17 15:30:37.540 | SIH5.COMEX [CV] 10 Min #8 | Chart data loading complete. 2025-02-17 15:30:41.733 | Opened cached Intraday file: C:\SierraChart_Rythmic\Data\SIH5.COMEX.scid. Thread ID: 796 2025-02-17 15:32:17.246 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Timed out waiting for shutdown. Performing an immediate socket close. 2025-02-17 15:32:17.246 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-02-17 15:32:17.246 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (2) | Timed out waiting for shutdown. Performing an immediate socket close. 2025-02-17 15:32:17.247 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Timed out waiting for shutdown. Performing an immediate socket close. 2025-02-17 15:32:17.247 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed. 2025-02-17 15:32:17.247 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (5) | Timed out waiting for shutdown. Performing an immediate socket close. 2025-02-17 15:32:17.247 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (6) | Timed out waiting for shutdown. Performing an immediate socket close. 2025-02-17 15:32:47.246 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (9) | Timed out waiting for shutdown. Performing an immediate socket close. 2025-02-17 15:32:47.247 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (9) | Closed. 2025-02-17 15:33:17.247 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Deleting network socket now after delay. 2025-02-17 15:33:17.247 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Deleting network socket now after delay. 2025-02-17 15:33:17.247 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (9) | Deleting network socket now after delay. |