Support Board
Date/Time: Fri, 14 Mar 2025 14:31:37 +0000
Post From: Renko charts not displaying data
| [2025-02-15 12:17:26] |
| User192099 - Posts: 5 |
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Can confirm the behavior that "grayfrog" describes. I am also using Parallels to run Windows 11 Pro with a Mac M3 Pro and since updating to 2739 I also get an error when trying to load Renko or FlexRenko charts other types like range and minute works normally. And also only when using SierraChart_64 - with SierraChart_ARM64 all works normally. Log snippet: 2025-02-15 06:55:53.193 | Trade activity files set size: 126 2025-02-15 06:55:53.286 | Created the DTC Protocol server. 2025-02-15 06:55:53.287 | DTC Protocol Server listening on port 11099. 2025-02-15 06:55:53.287 | Reading Internal Order ID file. 2025-02-15 06:55:53.288 | Reading Trade Orders file. 2025-02-15 06:55:53.288 | Reading Trade Positions file. 2025-02-15 06:55:53.288 | Reading Trade Account Data files. 2025-02-15 06:55:53.293 | UDPListener (2152). Port 22904 | Listening on UDP port 22904. 2025-02-15 06:55:53.293 | Software version: 2739 64-bit 2025-02-15 06:55:53.294 | Primary Thread ID: 1432 2025-02-15 06:55:53.294 | Usage end date: 2025-03-13 2025-02-15 06:55:53.294 | Enabled for: Sierra Chart Historical Data Service. 2025-02-15 06:55:53.294 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-02-15 06:55:53.294 | Enabled for: Delayed Denali Exchange Data Feed. 2025-02-15 06:55:53.294 | Enabled for exchange2: CME [...] 2025-02-15 07:00:11.436 | NQH25_FUT_CME [CV][M] 2.50 Range #1 | Reloading chart. 2025-02-15 07:00:13.578 | NQH25_FUT_CME [CV][M] 2.50 Range #1 | Chart data loading complete. 2025-02-15 07:00:28.333 | NQH25_FUT_CME [CV][M] Flex Renko 10-1-1 #1 | Reloading chart. 2025-02-15 07:00:28.354 | NQH25_FUT_CME [CV][M] Flex Renko 10-1-1 #1 | Chart Data Loading Thread: Exception caught. * 2025-02-15 07:00:28.354 | NQH25_FUT_CME [CV][M] Flex Renko 10-1-1 #1 | Chart Data Loading Thread: Load canceled. Date Time Of Last Edit: 2025-02-15 12:18:18
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