Support Board
Date/Time: Mon, 15 Dec 2025 09:21:55 +0000
Post From: I get error message when loading up my charts in my chartbook
| [2025-02-14 13:55:55] |
| Sivle - Posts: 73 |
|
receive an error message when loading my charts in my chartbook. I am using Sierra Chart Service Package 11 with Integrated Advanced. I have a Topstep Trading Combine 50 account and their market data for order flow with Rithmic. I have accepted the two RTrader articles. I live in Europe, and I selected the Topstep Trader Europe Non-Aggregated server, though I'm not sure if I did it correctly or if i should choose it. I have also translated the symbols to match the current service.´through edit-> translate symbols to current service Nothing is working, and Topstep says it’s an issue with Sierra Chart, while I’ve heard from others that it could be a problem with Topstep or Rithmic. Please help. I will attach images showing the error message. |
p1.jpg