Support Board
Date/Time: Mon, 21 Apr 2025 16:54:04 +0000
Post From: data feed connection wrong service package chosen
| [2025-02-13 15:51:28] |
| John - SC Support - Posts: 39380 |
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You need to be on one of the "Integrated" packages in order to connect to trading and data services. Refer to the information for the packages at the following link: Description of Service Packages and Pricing: Packages To change your package, follow these instructions: Sierra Chart Purchase and License Information: Changing Package After you change your package, you can then setup the Denali Exchange Data Feed for the CME Group data by following these instructions: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* And to connect to CQG, follow these instructions: CQG Trading Platform Service: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |