Support Board
Date/Time: Wed, 19 Mar 2025 04:26:24 +0000
Post From: Not connected to chat server to send alert messages. *
| [2025-02-12 20:29:34] |
| $tack - Posts: 95 |
|
Actually spoke too soon. After I click "Connect" to the chat window, it says "connecting" but then returns to "disconnected" status 2025-02-12 15:09:59.217 | Chat | Connecting to the server chat2.sierracharts.com. Port 10065
2025-02-12 15:09:59.249 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2025-02-12 15:09:59.249 | DTC Client socket (3) | New receive buffer size: 0 2025-02-12 15:09:59.249 | DTC Client socket (3) | Connecting to IP: 64.152.155.20. 2025-02-12 15:09:59.268 | Chat | Network connection to server complete. 2025-02-12 15:09:59.268 | Chat | Starting socket receive thread. 2025-02-12 15:09:59.268 | Chat | Sending encoding request to server: Binary VLS. Compression: none 2025-02-12 15:09:59.324 | Chat | Setting DTC encoding to Binary VLS 2025-02-12 15:09:59.324 | Chat | Sending logon request message. 2025-02-12 15:09:59.372 | Chat | Received logon response. 2025-02-12 15:09:59.372 | Chat | Server Name: SC DTC Server. Build=52403. 2025-02-12 15:09:59.372 | Chat | Server protocol version: 8. Client protocol version: 8 2025-02-12 15:09:59.372 | Chat | Successfully connected. Connected to SC DTC Protocol server. Service=chat_server.data|SymbolSettings=chat_server.data. 2025-02-12 15:09:59.372 | Chat | Trading is not supported. 2025-02-12 15:09:59.372 | Chat | MarketDepthIsSupported: 1 2025-02-12 15:09:59.372 | Chat | Server has requested a logoff. Reason: Unsupported version. Update with 'Help >> Download Current Version' 2025-02-12 15:09:59.372 | Chat | Waiting for socket receive thread to end 2025-02-12 15:09:59.373 | DTC Client socket (3) | CloseSocket call. 2025-02-12 15:09:59.374 | DTC Client socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 2025-02-12 15:09:59.374 | Chat | Disconnected from the server. 2025-02-12 15:09:59.387 | DTC Client socket (3) | Write has completed. Shutdown being performed. 2025-02-12 15:09:59.387 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2025-02-12 15:09:59.407 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-02-12 15:09:59.407 | DTC Client socket (3) | Closed. 2025-02-12 15:26:48.789 | Chat | Not connected to chat server. Operation not performed. * |