Support Board
Date/Time: Tue, 22 Apr 2025 02:57:46 +0000
Post From: Data issue again.
| [2025-02-10 20:00:45] |
| John - SC Support - Posts: 39395 |
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The one thing we want to point out is that you have the "Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for Non-Professional Trading Accounts" active with our Denali Exchange Data Feed, but your "Verified Until" date is showing as "2025-02-05" (February 5, 2025). Therefore, you are not able to get the real-time data from our Denali Exchange Data Feed as you have not connected to your live, funded, futures trading account recently and your Verified Until date is expired.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |