Support Board
Date/Time: Mon, 03 Feb 2025 11:56:22 +0000
Post From: Why is my data not showing?
| [2025-02-03 04:10:22] |
| User328099 - Posts: 23 |
|
Notice: Not connected to Live trading account to receive CME real-time futures data at non-professional fees. why does it say this? can you please check because i am using an account from apex funding trading for an evaluation account so i am a non-pro trader! where are my logs: 2025-02-03 03:54:58.571 | Rithmic Direct - DTC | Using server connection: Apex-Chicago Area-Non-Aggregated 2025-02-03 03:54:58.571 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50528 2025-02-03 03:54:58.571 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50528 2025-02-03 03:54:58.619 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-02-03 03:54:58.619 | DTC Client socket (1) | New receive buffer size: 0 2025-02-03 03:54:58.619 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2025-02-03 03:54:58.703 | Rithmic Direct - DTC | Network connection to server complete. 2025-02-03 03:54:58.703 | Rithmic Direct - DTC | Starting socket receive thread. 2025-02-03 03:54:58.703 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-02-03 03:54:58.703 | Rithmic Direct - DTC | Sending logon request message. 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | Received logon response. 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | Server Name: . 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | Successfully connected. 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | Trading is supported. 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | Order cancel and replace is supported. 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | OCO Orders supported. 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2025-02-03 03:54:58.772 | Rithmic Direct - DTC | Connected to server complete. 2025-02-03 03:54:58.774 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-02-03 03:54:58.774 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2025-02-03 03:54:58.928 | Using symbol data fast lookup vector 2025-02-03 03:54:58.928 | Rithmic Direct - DTC | Starting real-time market data updates for: MNQH5.CME. ID: 1 Service code: rithmic.trading 2025-02-03 03:54:58.928 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: MNQH5.CME. 2025-02-03 03:54:58.928 | Rithmic Direct - DTC | Requesting security definition data for: MNQH5.CME. ID: 1 2025-02-03 03:54:58.928 | Rithmic Direct - DTC | Using primary service for historical data for MNQH5.CME 2025-02-03 03:54:58.928 | Historical data service client indicated that downloads are not enabled. Symbol: MNQH5.CME. Data Type: Intraday data. 2025-02-03 03:54:58.928 | Historical data download ID 236 not found when removing ID from outstanding request set. 2025-02-03 03:54:58.928 | Real-time Intraday chart data file updates started for MNQH5.CME 2025-02-03 03:54:58.928 | Intraday chart data file opened for MNQH5.CME 2025-02-03 03:54:59.090 | Rithmic Direct - DTC | Starting real-time market data updates for: MNQH25-CME. ID: 2 2025-02-03 03:54:59.090 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: MNQH25-CME. 2025-02-03 03:54:59.090 | Rithmic Direct - DTC | Requesting security definition data for: MNQH25-CME. ID: 2 2025-02-03 03:54:59.090 | Rithmic Direct - DTC | Using primary service for historical data for MNQH25-CME 2025-02-03 03:54:59.090 | Historical data service client indicated that downloads are not enabled. Symbol: MNQH25-CME. Data Type: Intraday data. 2025-02-03 03:54:59.091 | Historical data download ID 237 not found when removing ID from outstanding request set. 2025-02-03 03:54:59.091 | Real-time Intraday chart data file updates started for MNQH25-CME 2025-02-03 03:54:59.091 | Intraday chart data file opened for MNQH25-CME 2025-02-03 03:55:03.660 | Rithmic Direct - DTC | Starting real-time market data updates for: CLK20-NYMEX. ID: 3 2025-02-03 03:55:03.660 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: CLK20-NYMEX. 2025-02-03 03:55:03.660 | Rithmic Direct - DTC | Requesting security definition data for: CLK20-NYMEX. ID: 3 2025-02-03 03:55:03.668 | Rithmic Direct - DTC | Starting real-time market data updates for: CLM20-NYMEX. ID: 4 2025-02-03 03:55:03.668 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: CLM20-NYMEX. 2025-02-03 03:55:03.668 | Rithmic Direct - DTC | Requesting security definition data for: CLM20-NYMEX. ID: 4 2025-02-03 03:55:03.670 | Rithmic Direct - DTC | Starting real-time market data updates for: CLN20-NYMEX. ID: 5 2025-02-03 03:55:03.670 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: CLN20-NYMEX. 2025-02-03 03:55:03.670 | Rithmic Direct - DTC | Requesting security definition data for: CLN20-NYMEX. ID: 5 2025-02-03 03:55:03.671 | Rithmic Direct - DTC | Starting real-time market data updates for: ESM20-CME. ID: 6 2025-02-03 03:55:03.671 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESM20-CME. 2025-02-03 03:55:03.671 | Rithmic Direct - DTC | Requesting security definition data for: ESM20-CME. ID: 6 2025-02-03 03:55:03.671 | Rithmic Direct - DTC | Starting real-time market data updates for: ESU20-CME. ID: 7 2025-02-03 03:55:03.671 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESU20-CME. 2025-02-03 03:55:03.671 | Rithmic Direct - DTC | Requesting security definition data for: ESU20-CME. ID: 7 2025-02-03 03:55:03.677 | Rithmic Direct - DTC | Starting real-time market data updates for: ESZ20-CME. ID: 8 2025-02-03 03:55:03.677 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: ESZ20-CME. 2025-02-03 03:55:03.677 | Rithmic Direct - DTC | Requesting security definition data for: ESZ20-CME. ID: 8 2025-02-03 03:55:03.819 | Requesting market depth updates for: MNQH25-CME if supported. NumLevels=1400 2025-02-03 03:55:03.819 | Separate subscription for market depth updates not supported. MNQH25-CME 2025-02-03 03:55:03.819 | Requesting market depth updates for: MNQH5.CME if supported. NumLevels=100 2025-02-03 03:55:03.819 | Separate subscription for market depth updates not supported. MNQH5.CME 2025-02-03 03:55:09.546 | DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-02-03 03:55:09.546 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-02-03 03:55:09.547 | DTC Client socket (3) | Closed. 2025-02-03 03:55:10.601 | DTC Client socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-02-03 03:55:10.601 | DTC Client socket (4) | Socket gracefully closed by remote side. 2025-02-03 03:55:10.601 | DTC Client socket (4) | Closed. 2025-02-03 03:55:10.665 | Rithmic Direct - DTC | Starting real-time market data updates for: YMZ24-CBOT. ID: 9 2025-02-03 03:55:10.665 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: YMZ24-CBOT. 2025-02-03 03:55:10.665 | Rithmic Direct - DTC | Requesting security definition data for: YMZ24-CBOT. ID: 9 2025-02-03 03:55:10.665 | Rithmic Direct - DTC | Using primary service for historical data for YMZ24-CBOT 2025-02-03 03:55:10.665 | Historical data service client indicated that downloads are not enabled. Symbol: YMZ24-CBOT. Data Type: Intraday data. 2025-02-03 03:55:10.665 | Historical data download ID 238 not found when removing ID from outstanding request set. 2025-02-03 03:55:10.665 | Real-time Intraday chart data file updates started for YMZ24-CBOT 2025-02-03 03:55:10.665 | Intraday chart data file opened for YMZ24-CBOT 2025-02-03 03:55:12.552 | Rithmic Direct - DTC | Starting real-time market data updates for: BTCUSD_PERP_BINANCE. ID: 10 2025-02-03 03:55:12.552 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: BTCUSD_PERP_BINANCE. 2025-02-03 03:55:12.552 | Rithmic Direct - DTC | Requesting security definition data for: BTCUSD_PERP_BINANCE. ID: 10 2025-02-03 03:55:12.552 | Rithmic Direct - DTC | Using primary service for historical data for BTCUSD_PERP_BINANCE 2025-02-03 03:55:12.552 | Historical data service client indicated that downloads are not enabled. Symbol: BTCUSD_PERP_BINANCE. Data Type: Intraday data. 2025-02-03 03:55:12.552 | Historical data download ID 239 not found when removing ID from outstanding request set. 2025-02-03 03:55:12.552 | Real-time Intraday chart data file updates started for BTCUSD_PERP_BINANCE 2025-02-03 03:55:12.552 | Intraday chart data file opened for BTCUSD_PERP_BINANCE 2025-02-03 03:55:12.553 | Mapping AAPL to AAPL. Service code: us_equities_utp_cta_exchange.data 2025-02-03 03:55:12.553 | Delayed Data Feed | Starting real-time market data updates for: AAPL (AAPL). ID: 11 Service code: us_equities_utp_cta_exchange.data 2025-02-03 03:55:12.553 | Delayed Data Feed | Connecting to the server ds31.sierracharts.com. Port 10043 2025-02-03 03:55:12.553 | Delayed Data Feed | Requesting security definition data for: AAPL (AAPL). ID: 11 2025-02-03 03:55:12.553 | Added historical Intraday data request for AAPL to the queue. 2025-02-03 03:55:12.553 | Intraday data recording state for symbol AAPL is set to download 'Pending'. 2025-02-03 03:55:12.553 | Triggering next historical data download in queue. 2025-02-03 03:55:12.553 | DTC Client socket (2) | Creating socket. 2025-02-03 03:55:12.554 | DTC Client socket (2) | New receive buffer size: 0 2025-02-03 03:55:12.554 | DTC Client socket (2) | Connecting to IP: 69.39.70.247. 2025-02-03 03:55:12.554 | Delaying start of download for AAPL. 2025-02-03 03:55:12.554 | Using Bid/Ask average for last trade price for EURUSD 2025-02-03 03:55:12.554 | SC Data with Depth | Starting real-time market data updates for: EURUSD. ID: 12 Service code: fxcm 2025-02-03 03:55:12.554 | SC Data with Depth | Connecting to the server ds4.sierracharts.com. Port 443 2025-02-03 03:55:12.554 | SC Data with Depth | Requesting security definition data for: EURUSD. ID: 12 2025-02-03 03:55:12.554 | Added historical Intraday data request for EURUSD to the queue. 2025-02-03 03:55:12.554 | Intraday data recording state for symbol EURUSD is set to download 'Pending'. 2025-02-03 03:55:12.554 | Triggering next historical data download in queue. 2025-02-03 03:55:12.554 | DTC Client socket (3) | Creating socket. 2025-02-03 03:55:12.554 | DTC Client socket (3) | New receive buffer size: 0 2025-02-03 03:55:12.554 | DTC Client socket (3) | Connecting to IP: 67.214.125.7. 2025-02-03 03:55:12.754 | Delayed Data Feed | Network connection to server complete. 2025-02-03 03:55:12.754 | Delayed Data Feed | Starting socket receive thread. 2025-02-03 03:55:12.755 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-02-03 03:55:12.756 | SC Data with Depth | Network connection to server complete. 2025-02-03 03:55:12.756 | SC Data with Depth | Starting socket receive thread. 2025-02-03 03:55:12.756 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2025-02-03 03:55:12.810 | SC Data with Depth | Setting DTC encoding to Binary VLS 2025-02-03 03:55:12.810 | SC Data with Depth | Sending logon request message. 2025-02-03 03:55:12.810 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2025-02-03 03:55:12.810 | Delayed Data Feed | Sending logon request message. 2025-02-03 03:55:13.631 | Delayed Data Feed | Received logon response. 2025-02-03 03:55:13.631 | Delayed Data Feed | Server Name: SC Realtime Server. 2025-02-03 03:55:13.631 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2025-02-03 03:55:13.631 | Delayed Data Feed | Successfully connected. 2025-02-03 03:55:13.631 | Delayed Data Feed | Trading is not supported. 2025-02-03 03:55:13.631 | Delayed Data Feed | MarketDepthIsSupported: 1 2025-02-03 03:55:13.631 | Delayed Data Feed | Restarting real-time data updates for symbol: AAPL -> AAPL 2025-02-03 03:55:13.632 | SC Data with Depth | Received logon response. 2025-02-03 03:55:13.632 | SC Data with Depth | Server Name: SC Realtime Server. 2025-02-03 03:55:13.632 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2025-02-03 03:55:13.632 | SC Data with Depth | Successfully connected. 2025-02-03 03:55:13.632 | SC Data with Depth | Trading is not supported. 2025-02-03 03:55:13.632 | SC Data with Depth | MarketDepthIsSupported: 1 2025-02-03 03:55:13.632 | SC Data with Depth | Restarting real-time data updates for symbol: EURUSD 2025-02-03 03:55:13.709 | SC Data with Depth | Setting external service identifier for symbol EURUSD to 18 2025-02-03 03:55:13.709 | SC Data with Depth | Received security definition for symbol EURUSD 2025-02-03 03:55:13.710 | Delayed Data Feed | Real-time data for symbol AAPL is currently unavailable. 2025-02-03 03:55:13.710 | Delayed Data Feed | Setting external service identifier for symbol AAPL to 12 2025-02-03 03:55:13.710 | Delayed Data Feed | Received security definition for symbol AAPL 2025-02-03 03:55:18.151 | HD Request # 115 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: us_equities_utp_cta_exchange.data 2025-02-03 03:55:18.151 | HD Request # 115 | Download start date-time: 2025-01-31 23:59:30.000000. File last date-time: 2025-01-31 23:59:30.308000 2025-02-03 03:55:18.152 | HD Request # 115 | Using server: ds33.sierracharts.com port 10149 2025-02-03 03:55:18.152 | Socket (4) | Creating socket. 2025-02-03 03:55:18.152 | Socket (4) | New receive buffer size: 0 2025-02-03 03:55:18.152 | Socket (4) | Connecting to IP: 69.39.70.245. 2025-02-03 03:55:18.204 | HD Request # 115 | Setting DTC encoding to Binary VLS 2025-02-03 03:55:18.204 | HD Request # 115 | Sending historical data logon request message. 2025-02-03 03:55:18.272 | HD Request # 115 | Requesting Intraday data. Start date-time: 2025-01-31 23:59:30. Record interval: 0. Symbol: AAPL 2025-02-03 03:55:18.294 | HD Request # 115 | Decompressing data. 2025-02-03 03:55:18.316 | HD Request # 115 | Receiving Intraday data for AAPL starting at 2025-01-31 23:59:30.308000 2025-02-03 03:55:18.316 | Socket (4) | CloseSocket call. 2025-02-03 03:55:18.316 | Socket (4) | Shutdown started. Waiting for graceful close. 2025-02-03 03:55:18.317 | Historical data download thread signaled to stop. 2025-02-03 03:55:18.317 | HD Request # 115 | Received 12 Intraday data records from 2025-01-31 23:59:30.308000 to 2025-01-31 23:59:56.596000 (26.3 seconds. Delay: 2.2 days) and wrote 0 records for AAPL 2025-02-03 03:55:18.317 | HD Request # 115 | Add time&sales data | Remembered last file record date-time: 2025-01-31 23:59:30.308000 2025-02-03 03:55:18.317 | HD Request # 115 | Completion time: 0s. 2025-02-03 03:55:18.317 | HD Request # 115 | Intraday data download complete for AAPL. Unique request ID: 240 2025-02-03 03:55:18.317 | Removing historical data download ID 240. 2025-02-03 03:55:18.317 | Real-time Intraday chart data file updates started for AAPL 2025-02-03 03:55:18.317 | Intraday chart data file opened for AAPL 2025-02-03 03:55:18.317 | HD Request # 115 | Enabling Intraday chart updating for symbol. 2025-02-03 03:55:18.317 | 2025-02-03 03:55:18.317 | Triggering next historical data download in queue. 2025-02-03 03:55:18.317 | HD Request # 116 | Downloading Intraday chart data for EURUSD to the file EURUSD.scid. Service: fxcm 2025-02-03 03:55:18.317 | HD Request # 116 | Download start date-time: 2025-02-03 03:28:55.000000. File last date-time: 2025-02-03 03:28:55.237000 2025-02-03 03:55:18.317 | HD Request # 116 | Using server: ds4.sierracharts.com port 10150 2025-02-03 03:55:18.318 | Socket (5) | Creating socket. 2025-02-03 03:55:18.318 | Socket (5) | New receive buffer size: 0 2025-02-03 03:55:18.318 | Socket (5) | Connecting to IP: 67.214.125.7. 2025-02-03 03:55:18.341 | Socket (4) | Socket gracefully closed by remote side. 2025-02-03 03:55:18.341 | Socket (4) | Closed. 2025-02-03 03:55:18.379 | HD Request # 116 | Setting DTC encoding to Binary VLS 2025-02-03 03:55:18.379 | HD Request # 116 | Sending historical data logon request message. 2025-02-03 03:55:18.432 | HD Request # 116 | Requesting Intraday data. Start date-time: 2025-02-03 03:28:55. Record interval: 0. Symbol: EURUSD 2025-02-03 03:55:18.457 | HD Request # 116 | Decompressing data. 2025-02-03 03:55:18.496 | HD Request # 116 | Receiving Intraday data for EURUSD starting at 2025-02-03 03:28:55.120000 2025-02-03 03:55:18.517 | Socket (5) | CloseSocket call. 2025-02-03 03:55:18.517 | Socket (5) | Shutdown started. Waiting for graceful close. 2025-02-03 03:55:18.518 | Historical data download thread signaled to stop. 2025-02-03 03:55:18.518 | HD Request # 116 | Timestamp of first Intraday data file record written: 2025-02-03 03:28:57.740000. 2025-02-03 03:55:18.518 | HD Request # 116 | Received 4507 Intraday data records from 2025-02-03 03:28:55.120000 to 2025-02-03 03:55:16.166000 (26.4 minutes. Delay: 2.4 seconds) and wrote 4505 records for EURUSD 2025-02-03 03:55:18.518 | HD Request # 116 | Add time&sales data | Remembered last file record date-time: 2025-02-03 03:55:16.166000 2025-02-03 03:55:18.518 | Added 12 Time and Sales records to Intraday data file for EURUSD after download. 2025-02-03 03:55:18.519 | HD Request # 116 | Completion time: 0s. 2025-02-03 03:55:18.519 | HD Request # 116 | Intraday data download complete for EURUSD. Unique request ID: 241 2025-02-03 03:55:18.519 | Removing historical data download ID 241. 2025-02-03 03:55:18.519 | Real-time Intraday chart data file updates started for EURUSD 2025-02-03 03:55:18.519 | Intraday chart data file opened for EURUSD 2025-02-03 03:55:18.519 | HD Request # 116 | Enabling Intraday chart updating for symbol. 2025-02-03 03:55:18.519 | 2025-02-03 03:55:18.519 | No download requests in the queue to start downloads for. 2025-02-03 03:55:18.540 | Socket (5) | Socket gracefully closed by remote side. 2025-02-03 03:55:18.540 | Socket (5) | Closed. 2025-02-03 03:55:18.615 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Creating socket. Using TLS 1.2. 2025-02-03 03:55:18.615 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | New receive buffer size: 0 2025-02-03 03:55:18.615 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Connecting to IP: 216.66.0.130. 2025-02-03 03:55:18.690 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 81131 2025-02-03 03:55:18.691 | Rithmic Direct - DTC | Processed connection points. Count: 347 2025-02-03 03:55:18.934 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | CloseSocket call. 2025-02-03 03:55:18.934 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Shutdown started. Waiting for graceful close. 2025-02-03 03:55:18.946 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Socket gracefully closed by remote side. 2025-02-03 03:55:18.946 | HTTPS connection ID:4 to downloads.rithmic.com:443 for request ID:4 (4) | Closed. 2025-02-03 03:55:21.633 | Opened cached Intraday file: C:\SierraChart\Data\EURUSD.scid. Thread ID: 24304" Date Time Of Last Edit: 2025-02-03 04:12:21
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