Login Page - Create Account

Support Board


Date/Time: Fri, 20 Sep 2024 00:08:09 +0000



Post From: Not understanding why some chart symbols can get Intraday data & others not.

[2014-08-20 22:26:50]
inthetrend - Posts: 33 Invalid SC Account Name.
Here is the log requested. It does show I have no futures account registered, but I really do have one...just not on this PC. Is there a way to satisfy this condition by registering my AMP account somewhere?

Software version: 1141 | 2014-08-20 14:06:52
Usage end date: 2014-09-11 | 2014-08-20 14:06:52
Enabled for: Advanced Features. | 2014-08-20 14:06:52
Enabled for: Sierra Chart Historical Data Service. | 2014-08-20 14:06:52
Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2014-08-20 14:06:52
Enabled for: CME, CBOT, NYMEX, COMEX exchanges. | 2014-08-20 14:06:52
Enabled for: DOW INDEXES exchange. | 2014-08-20 14:06:52
Enabled for: S&P INDEXES exchange. | 2014-08-20 14:06:52
Enabled for: CBOE INDEXES exchange. | 2014-08-20 14:06:52
Enabled for: NASDAQ INDEXES exchange. | 2014-08-20 14:06:52
Enabled for: US EQUITIES exchanges. | 2014-08-20 14:06:52
Received 1 data feed usernames. | 2014-08-20 14:06:52
Allow Support for Sierra Chart Data Feeds is enabled. | 2014-08-20 14:06:52
Active service: SC Exchange Data | 2014-08-20 14:06:52
Time Zone: -07:00:00 (MST-07) | 2014-08-20 14:06:52
2014-08-20 14:06:52 Local computer clock time | 2014-08-20 14:06:52
2014-08-20 21:06:52 GMT time | 2014-08-20 14:06:52
2014-08-20 14:06:52 Time zone adjusted time | 2014-08-20 14:06:52
Time difference to server time: 8 seconds. | 2014-08-20 14:06:52
Program path: C:\SierraChart2\ | 2014-08-20 14:06:52
Data Files path: C:\SierraChart2\Data\ | 2014-08-20 14:06:52
OS Version Number: 6.1 | 2014-08-20 14:06:52

Checking for new symbol settings for scbcd | 2014-08-20 14:06:52
Symbol settings are up-to-date for scbcd | 2014-08-20 14:06:52

NOTICE: Not connected to Live trading account to receive CME real-time futures data. | 2014-08-20 14:06:57
SC Exchange Data: Connected. | 2014-08-20 14:06:57
SC Exchange Data - Starting real-time market data updates for: ES#. ID: 1 | 2014-08-20 14:10:15
SC Exchange Data: Subscribing to market data in the service client is not supported. Symbol: ES# | 2014-08-20 14:10:15
HD Request # 2 - Downloading Historical Daily chart data for ES#. Starting date: 2014-08-18. Service: scbcd | 2014-08-20 14:10:15
HD Request # 2 - Using user Barchart Historical data account. | 2014-08-20 14:10:15
HD Request # 2 - Requesting historical Daily Continuous data for ESZ10 starting at 2014-08-17 | 2014-08-20 14:10:15
SC Exchange Data - Starting real-time market data updates for: MNU14. ID: 2 | 2014-08-20 14:10:15
SC Exchange Data: Subscribing to market data in the service client is not supported. Symbol: MNU14 | 2014-08-20 14:10:15
SC Exchange Data - Starting real-time market data updates for: ESU14. ID: 3 | 2014-08-20 14:10:15
SC Exchange Data: Subscribing to market data in the service client is not supported. Symbol: ESU14 | 2014-08-20 14:10:15