Login Page - Create Account

Support Board


Date/Time: Tue, 22 Apr 2025 03:15:56 +0000



Post From: SR3 Data Feed Visibility Issue in Sierra Chart with Rithmic Connection

[2025-01-30 18:35:42]
User226793 - Posts: 174
Subject: SR3 Data Feed Visibility Issue in Sierra Chart with Rithmic Connection

Dear Sierra Chart Support,

I am experiencing an issue where I cannot see the SR3 data feed in Sierra Chart while connected through Rithmic. I have confirmed directly with Rithmic that this feed exists, and I am attaching a screenshot from R | Trader Pro showing the SR3 exchange symbols with their 1-digit year codes for reference.

Could you please:
- Verify if there are any specific settings needed to enable viewing of these SR3 symbols in Sierra Chart
- Confirm if there are any known compatibility issues between Sierra Chart and this particular Rithmic feed
- Provide guidance on how to resolve this visibility issue

I can provide additional information if needed to help diagnose this problem.

Thank you for your assistance.

Best regards,