Support Board
Date/Time: Thu, 30 Jan 2025 17:59:30 +0000
Post From: Market Statistics Not Working
| [2025-01-28 18:24:15] |
| Sierra_Chart Engineering - Posts: 18187 |
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This is the issue you are having: Error getting address info for ds12.sierracharts.com. Windows error code 11002: This is usually a temporary error during hostname resolution and means that the local server did not receive a response from an authoritative server. | 2025-01-28 12:28:11.025
This is a DNS issue. Refer to: https://www.sierrachart.com/index.php?page=doc/helpdetails1.php#DomainNameServiceIssues Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |