Support Board

Date/Time: Fri, 20 Sep 2024 01:07:14 +0000

Post From: non-admin account

[2014-08-20 16:47:39] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
I also see you inserted different server ID's than they provided in their setup instructions. Is there anything I need to relay to them....they said they connected last night with the previous server ID's listed?? This tells us what server we need to specify. So we have corrected the server. Restart Sierra Chart to get the new IP address. If AMP can connect, then this indicates there is a firewall problem. Refer to help topic 1.2 here: https://www.sierrachart.com/index.php?page=doc/helpdetails1.html#h1.2 1. This is fine. 2. This is not relevant to the problem. 3. Most likely this is the issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-20 16:48:07