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Date/Time: Wed, 27 Nov 2024 10:36:33 +0000



Post From: non-admin account

[2014-08-20 16:47:39]
Sierra Chart Engineering - Posts: 104368

I also see you inserted different server ID's than they provided in their setup instructions. Is there anything I need to relay to them....they said they connected last night with the previous server ID's listed??
This tells us what server we need to specify. So we have corrected the server. Restart Sierra Chart to get the new IP address.

If AMP can connect, then this indicates there is a firewall problem. Refer to help topic 1.2 here:
https://www.sierrachart.com/index.php?page=doc/helpdetails1.html#h1.2

1. This is fine.

2. This is not relevant to the problem.

3. Most likely this is the issue.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-08-20 16:48:07