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Date/Time: Tue, 22 Apr 2025 06:26:26 +0000



Post From: Sierra Chart Software Crashes When Changing Symbols

[2025-01-23 18:26:25]
Sierra_Chart Engineering - Posts: 19293
Are you using OpenGL in Sierra Chart?:

Graphics Settings: Use OpenGL for Chart Graphics (Global Settings >> Graphics Settings >> Other)


The reason you see the problem is not because of the quote board but because it sounds like you are linking the quote board symbols to a chart and then a chart reloads. This is involving large memory releases and reallocations. So there is a lot of memory being touched in this process. And likely is a faulty memory location, referring to the hardware, triggering the problem.

Have you done a complete full hardware level memory test on your system? Contact your hardware manufacturer about this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
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Date Time Of Last Edit: 2025-01-23 18:27:30