Support Board
Date/Time: Tue, 22 Apr 2025 12:22:11 +0000
Post From: Can't log into Market Data or Historical Data accounts
| [2025-01-23 17:42:56] |
| John - SC Support - Posts: 39395 |
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With version 2728 and higher, we no longer have connectivity with Rithmic for data. Therefore, you need to do one of the following: - Downgrade to version 2727 or lower to continue to use the Rithmic data. Refer to the following instructions: Software Download: Full Control Rollback Procedure - Get the data from our Denali Exchange Data Feed. Follow these instructions for the data from the CME Group: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |