Support Board
Date/Time: Tue, 22 Apr 2025 12:36:54 +0000
Post From: HIstorical Download Skipped - error
| [2025-01-22 16:55:44] |
| John - SC Support - Posts: 39395 |
|
You must have updated recently to version 2728. With version 2728 and higher, we no longer have support for data from Rithmic. As such, you have two ways to deal with this. - Roll back to version 2727 or lower. This will allow you to continue to get the data from Rithmic. Follow these instructions to install a previous version: Software Download: Full Control Rollback Procedure - Get your data from our Denali Exchange Data Feed rather than Rithmic. Follow the instructions at the following link for the real-time data for the CME Group: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |