Support Board
Date/Time: Tue, 22 Apr 2025 05:54:36 +0000
Post From: Sierra Chart Software Crashes When Changing Symbols
| [2025-01-22 07:23:28] |
| Sierra_Chart Engineering - Posts: 19291 |
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This is a slamdunk indication of a hardware problem: and the computer restarted.
Or of an operating system issue. But usually hardware.Sierra Chart cannot cause a system to restart. Once again slamdunk, hardware issue. No doubt. No doubt at all. This is not a problem with the Quote Board changing symbols and it does not matter what you are doing to try to avoid the problem. You have a serious serious hardware level issue or an operating system problem. This definitively definitively 100% is not with Sierra Chart. You have a serious issue with your system and it is not stable.. That is 110% certain. We know that. It is pointless to try to avoid the issue, or think you have avoided by doing something different with the Quote Board. You have a serious system issue. If it is a new system return it. If it were our system, we would just discard it and get another one. Or we would start replacing components. Starting with memory, CPU, drives, and if that does not work, dispose of the system. It is not worth messing around with a system like that. We actually did have one server that that had a restart problem every eight months or so, and we changed all the memory on it and all of the CPUs. Thousands of worth of upgrades, and the system is now stable. If that did not help, the system would be disposed of. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-22 07:29:22
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