Support Board
Date/Time: Tue, 15 Apr 2025 13:15:32 +0000
Post From: Notice: New Mobile Alert Notification Service Available Now!
| [2025-01-18 23:48:36] |
| Sierra_Chart Engineering - Posts: 19226 |
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Update 2025-03-12: Sierra Chart has a new method to receive mobile notifications for alerts from Sierra Chart and also for chat messages. This is fully documented here: Chat and Communications Platform: Integration with Mobile Ntfy Application ----- Previous message from 2025-01-18: We are noticing that messages that get forwarded to Telegram from the Sierra Chart Chat, which you may be using to log and transmit alerts to a mobile device, have an increasing larger amount of them, which are just not getting delivered to Telegram. This is due to errors that the Telegram server is returning, which we think is indicating we are encountering perhaps a rate limit. There are also connectivity issues to the Telegram server. At this point in time, Telegram alerts are simply unreliable and should no longer be used. You will need to use our new web-based chat: Chat and Communications Platform: Web-Based/Mobile Chat Application And we are enhancing this chat to be able to send messages, and make it easier to use on a mobile device. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-03-12 05:37:23
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