Support Board
Date/Time: Wed, 19 Mar 2025 03:05:35 +0000
Post From: Attempt to access live data with AMP Live Trading Account in vain
| [2025-01-18 11:25:04] |
| Micha2408 - Posts: 2 |
|
Hello, thank you for your answer. ich hat Problems with the Symbol F.US.DDH25 Open Intraday Chart Here is the log: 2025-01-18 12:17:22.557 | Software version: 2725 64-bit 2025-01-18 12:17:22.557 | Primary Thread ID: 25612 2025-01-18 12:17:22.557 | Usage end date: 2025-07-16 2025-01-18 12:17:22.557 | Enabled for: Sierra Chart Historical Data Service. 2025-01-18 12:17:22.557 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-01-18 12:17:22.557 | Enabled for: Delayed Denali Exchange Data Feed. 2025-01-18 12:17:22.557 | Enabled for exchange2: CME (Trading Account Required) 2025-01-18 12:17:22.557 | Enabled for exchange2: CBOT (Trading Account Required) 2025-01-18 12:17:22.557 | Enabled for exchange2: COMEX (Trading Account Required) 2025-01-18 12:17:22.557 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-01-18 12:17:22.557 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-01-18 12:17:22.557 | Current selected Data/Trading service: CQG WebAPI 2025-01-18 12:17:22.557 | Custom symbol settings values: enabled 2025-01-18 12:17:22.557 | Chart Update Interval: 500 2025-01-18 12:17:22.557 | Intraday Data Storage Time Unit: 0 2025-01-18 12:17:22.557 | Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) 2025-01-18 12:17:22.557 | 2025-01-18 11:17:22 Local computer time in UTC 2025-01-18 12:17:22.557 | 2025-01-18 12:17:22 Local computer time in SC Time Zone 2025-01-18 12:17:22.557 | 2025-01-18 11:03:53 Server time in UTC 2025-01-18 12:17:22.557 | Local computer UTC time and Server UTC time difference: 2 seconds. 2025-01-18 12:17:22.557 | Program path: C:\SierraChart\ 2025-01-18 12:17:22.557 | Data Files path: C:\SierraChart\Data\ 2025-01-18 12:17:22.557 | OS Version Number: 10.0 2025-01-18 12:17:22.557 | Locale Setting: C 2025-01-18 12:17:22.557 | DLLs: Essentials_64.dll, gcUserStudies_2496_64.dll, UserContributedStudies_64.dll 2025-01-18 12:17:22.557 | Allowed protected custom studies: 2025-01-18 12:17:22.557 | Crash reporter started: true 2025-01-18 12:17:22.557 | 2025-01-18 12:19:30.851 | F.US.DDH25 1 Min #1 | Reloading chart. 2025-01-18 12:19:30.853 | F.US.DDH25 1 Min #1 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\F.US.DDH25.scid 2025-01-18 12:19:30.855 | F.US.DDH25 1 Min #1 | Chart data loading complete. 2025-01-18 12:20:25.244 | File >> Disconnect selected. 2025-01-18 12:20:25.244 | CQG WebAPI | Sending Web API Logoff message. 2025-01-18 12:20:25.244 | CQG WebSocket socket (1) | CloseSocket call. 2025-01-18 12:20:25.244 | CQG WebSocket | WebSocket closed. 2025-01-18 12:20:25.244 | CQG WebAPI | WebSocket closed. 2025-01-18 12:20:25.244 | CQG WebAPI | Disconnected. 2025-01-18 12:20:25.244 | CQG WebSocket socket (1) | Write in progress. Shutdown being delayed. PendingSize=0 2025-01-18 12:20:25.273 | CQG WebSocket socket (1) | Write has completed. Shutdown being performed. 2025-01-18 12:20:25.273 | CQG WebSocket socket (1) | Shutdown started. Waiting for graceful close. 2025-01-18 12:20:25.326 | CQG WebSocket socket (1) | Socket gracefully closed by remote side. 2025-01-18 12:20:25.326 | CQG WebSocket socket (1) | Closed. 2025-01-18 12:20:43.953 | 2025-01-18 12:20:43.953 | CQG WebAPI | Connecting to server api.cqg.com 2025-01-18 12:20:43.953 | CQG WebSocket | Connecting to WebSocket server api.cqg.com:443 2025-01-18 12:20:44.096 | CQG WebSocket socket (1) | Creating socket. Using TLS 1.2. 2025-01-18 12:20:44.096 | CQG WebSocket socket (1) | New receive buffer size: 0 2025-01-18 12:20:44.096 | CQG WebSocket socket (1) | Connecting to IP: 195.166.124.175. 2025-01-18 12:20:44.163 | CQG WebSocket | Opening WebSocket. 2025-01-18 12:20:44.163 | CQG WebSocket | Sending WebSocket handshake. 2025-01-18 12:20:44.370 | CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols 2025-01-18 12:20:44.370 | CQG WebSocket | Server header | Connection: Upgrade 2025-01-18 12:20:44.370 | CQG WebSocket | Server header | Sec-WebSocket-Accept: 0CQRcWJjK3ic73VJtQIR/yDs6qw= 2025-01-18 12:20:44.370 | CQG WebSocket | Server header | Server: WebSocket++/0.8.2 2025-01-18 12:20:44.370 | CQG WebSocket | Server header | Upgrade: websocket 2025-01-18 12:20:44.370 | CQG WebSocket | Server header | 2025-01-18 12:20:44.370 | CQG WebSocket | Web socket state is now open. 2025-01-18 12:20:44.370 | CQG WebAPI | WebSocket connected. 2025-01-18 12:20:44.370 | CQG WebAPI | Sending market data logon message. 2025-01-18 12:20:44.696 | CQG WebAPI | Base Time: 2025-01-18T04:27:42. 2025-01-18 04:27:42 2025-01-18 12:20:44.696 | CQG WebAPI | Logon successful. Session Token = Uk4q8CQkCNWEMVpge+YEb3Bqr3fVLD/W2oCUxvtX6JoVsTDVksjq7n+sw7c1LG2g+CE0aXqFcGd 2025-01-18 12:20:44.696 | CQG WebAPI | Connected to server complete. 2025-01-18 12:20:44.697 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-01-18 12:20:44.697 | Updated verified funded futures trading account ending date to: 2025-02-17 11:20:44 2025-01-18 12:20:44.697 | CQG WebAPI | Sending Trade Accounts request message. 2025-01-18 12:20:44.883 | CQG WebAPI | Brokerage name: AMP. Account Name: 195249 2025-01-18 12:20:44.883 | Updated verified funded futures trading account ending date to: 2025-02-17 11:20:44 2025-01-18 12:20:44.883 | CQG WebAPI | Sending collateral subscribe request. 2025-01-18 12:20:44.947 | CQG WebAPI | Sending positions subscribe request. RequestID: 471564 2025-01-18 12:20:44.948 | CQG WebAPI | Sending orders subscribe request. RequestID: 471565 2025-01-18 12:20:45.075 | Using symbol data fast lookup vector 2025-01-18 12:20:45.075 | CQG WebAPI | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DDH25. ID: 1 2025-01-18 12:20:45.075 | Symbol Error | F.US.DDH25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DDH25. ID: 1 2025-01-18 12:20:45.075 | CQG WebAPI | Using primary service for historical data for F.US.DDH25 2025-01-18 12:20:45.075 | No historical data client is currently set to download historical Intraday data for F.US.DDH25. 2025-01-18 12:20:45.075 | Real-time Intraday chart data file updates started for F.US.DDH25 2025-01-18 12:20:45.075 | Intraday chart data file opened for F.US.DDH25 I hope you can help me. Thank you very much best regards Michael |