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Date/Time: Fri, 17 Jan 2025 21:47:56 +0000



Post From: Eurex Data not working on New Instance

[2025-01-17 07:39:28]
Sierra_Chart Engineering - Posts: 18001
It is actually 100% clear after a code review, that if you are starting the instance with File >> New Instance that you should never be receiving this message:
2025-01-16 06:48:52.974 | DTC - Sub Instance | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DSXH25. ID: 1
2025-01-16 06:48:52.974 | Symbol Error | F.US.DSXH25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DSXH25. ID: 1

Make sure you are not actually running the executable directly from that subfolder for the instance.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2025-01-17 07:39:48