Support Board
Date/Time: Fri, 17 Jan 2025 21:40:35 +0000
Post From: Eurex Data not working on New Instance
| [2025-01-16 06:50:49] |
| Gabriel Poinsot - Posts: 13 |
|
2025-01-16 06:46:54.476 | Software version: 2726 64-bit 2025-01-16 06:46:54.476 | Primary Thread ID: 25932 2025-01-16 06:46:54.476 | Usage end date: 2025-06-17 2025-01-16 06:46:54.476 | Enabled for: Advanced Features 2. 2025-01-16 06:46:54.476 | Enabled for: Sierra Chart Historical Data Service. 2025-01-16 06:46:54.476 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-01-16 06:46:54.476 | Enabled for: Delayed Denali Exchange Data Feed. 2025-01-16 06:46:54.476 | Enabled for exchange2: CME (Trading Account Required) 2025-01-16 06:46:54.476 | Enabled for exchange2: CBOT (Trading Account Required) 2025-01-16 06:46:54.476 | Enabled for exchange2: COMEX (Trading Account Required) 2025-01-16 06:46:54.476 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-01-16 06:46:54.476 | Enabled for exchange2: EUREX EOBI 2025-01-16 06:46:54.476 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-01-16 06:46:54.476 | Current selected Data/Trading service: DTC - Sub Instance 2025-01-16 06:46:54.476 | Custom symbol settings values: disabled 2025-01-16 06:46:54.476 | Chart Update Interval: 400 2025-01-16 06:46:54.476 | Intraday Data Storage Time Unit: 0 2025-01-16 06:46:54.476 | Time Zone: +00:00:00 (GMT+00BST+01,M3.5.0/01:00,M10.5.0/02:00) 2025-01-16 06:46:54.476 | 2025-01-16 06:46:54 Local computer time in UTC 2025-01-16 06:46:54.476 | 2025-01-16 06:46:54 Local computer time in SC Time Zone 2025-01-16 06:46:54.476 | 2025-01-16 06:46:36 Server time in UTC 2025-01-16 06:46:54.476 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-01-16 06:46:54.476 | Program path: C:\SierraChart\SierraChartInstance_2\ 2025-01-16 06:46:54.476 | Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ 2025-01-16 06:46:54.476 | OS Version Number: 10.0 2025-01-16 06:46:54.476 | Locale Setting: C 2025-01-16 06:46:54.476 | DLLs: FabTradingStudies_64.dll, sst_FreeBundle_64.dll, UserContributedStudies_64.dll 2025-01-16 06:46:54.476 | Allowed protected custom studies: Fab Trading Studies, SST_FreeBundle 2025-01-16 06:46:54.476 | Crash reporter started: true 2025-01-16 06:46:54.476 | 2025-01-16 06:47:15.453 | F.US.DSXH25 1 Min #1 | Reloading chart. 2025-01-16 06:47:15.552 | F.US.DSXH25 1 Min #1 | Chart data loading complete. 2025-01-16 06:47:15.849 | Using symbol data fast lookup vector 2025-01-16 06:47:15.849 | DTC - Sub Instance | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DSXH25. ID: 1 2025-01-16 06:47:15.849 | Symbol Error | F.US.DSXH25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DSXH25. ID: 1 2025-01-16 06:47:15.849 | Starting DelayedDownloadMonitoringTimer 2025-01-16 06:47:15.849 | Starting HDTimeoutTimer 2025-01-16 06:47:15.850 | Added historical Intraday data request for F.US.DSXH25 to the queue. 2025-01-16 06:47:15.850 | Intraday data recording state for symbol F.US.DSXH25 is set to download 'Pending'. 2025-01-16 06:47:15.851 | Triggering next historical data download in queue. 2025-01-16 06:47:15.852 | HD Request # 1 | Downloading Intraday chart data for F.US.DSXH25 to the file F.US.DSXH25.scid. Service: eurex 2025-01-16 06:47:15.852 | HD Request # 1 | Download start date-time: 2025-01-16 06:44:15.000000. File last date-time: 2025-01-16 06:44:15.443000 2025-01-16 06:47:15.852 | HD Request # 1 | Using server: ds50.sierracharts.com port 10149 2025-01-16 06:47:15.942 | Socket (2) | Creating socket. 2025-01-16 06:47:15.942 | Socket (2) | New receive buffer size: 0 2025-01-16 06:47:15.942 | Socket (2) | Connecting to IP: 62.209.53.225. 2025-01-16 06:47:16.059 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-01-16 06:47:16.059 | HD Request # 1 | Sending historical data logon request message. 2025-01-16 06:47:16.117 | Socket (2) | CloseSocket call. 2025-01-16 06:47:16.117 | Socket (2) | Shutdown started. Waiting for graceful close. 2025-01-16 06:47:16.117 | HD Request # 1 | Error downloading historical Intraday data for F.US.DSXH25. Historical data logon error: Serving data is disabled 2025-01-16 06:47:16.117 | Added historical Intraday data request for F.US.DSXH25 to the queue. 2025-01-16 06:47:16.117 | Triggering next historical data download in queue. 2025-01-16 06:47:16.117 | Historical data download thread signaled to stop. 2025-01-16 06:47:16.117 | HD Request # 1 | Received 0 Intraday data records from 00:00:00.000000 to 00:00:00.000000 (0.0 seconds and wrote 0 records for F.US.DSXH25 2025-01-16 06:47:16.117 | HD Request # 1 | Completion time: 1s. 2025-01-16 06:47:16.117 | 2025-01-16 06:47:16.117 | HD Request # 2 | Downloading Intraday chart data for F.US.DSXH25 to the file F.US.DSXH25.scid. Service: eurex 2025-01-16 06:47:16.117 | HD Request # 2 | Download start date-time: 2025-01-16 06:44:15.000000. File last date-time: 2025-01-16 06:44:15.443000 2025-01-16 06:47:16.117 | HD Request # 2 | Using server: ds14.sierracharts.com port 10150 2025-01-16 06:47:16.118 | Socket (3) | Creating socket. 2025-01-16 06:47:16.118 | Socket (3) | New receive buffer size: 0 2025-01-16 06:47:16.118 | Socket (3) | Connecting to IP: 176.9.9.252. 2025-01-16 06:47:16.174 | Socket (2) | Socket gracefully closed by remote side. 2025-01-16 06:47:16.174 | Socket (2) | Closed. 2025-01-16 06:47:16.256 | HD Request # 2 | Setting DTC encoding to Binary VLS 2025-01-16 06:47:16.256 | HD Request # 2 | Sending historical data logon request message. 2025-01-16 06:47:16.819 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-01-16 06:44:15. Record interval: 0. Symbol: FESX202503_FUT_EUREX 2025-01-16 06:47:16.888 | HD Request # 2 | Decompressing data. 2025-01-16 06:47:16.981 | HD Request # 2 | Receiving Intraday data for F.US.DSXH25 starting at 2025-01-16 06:44:15.434000 2025-01-16 06:47:16.982 | Socket (3) | CloseSocket call. 2025-01-16 06:47:16.982 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-01-16 06:47:16.982 | Historical data download thread signaled to stop. 2025-01-16 06:47:16.982 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-01-16 06:44:50.449000. 2025-01-16 06:47:16.982 | HD Request # 2 | Received 104 Intraday data records from 2025-01-16 06:44:15.434000 to 2025-01-16 06:47:12.554002 (3.0 minutes. Delay: 4.4 seconds) and wrote 99 records for F.US.DSXH25 2025-01-16 06:47:16.982 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-01-16 06:47:12.554002 2025-01-16 06:47:16.982 | HD Request # 2 | Completion time: 0s. 2025-01-16 06:47:16.982 | HD Request # 2 | Intraday data download complete for F.US.DSXH25. Unique request ID: 1 2025-01-16 06:47:16.982 | Removing historical data download ID 1. 2025-01-16 06:47:16.982 | Real-time Intraday chart data file updates started for F.US.DSXH25 2025-01-16 06:47:16.982 | Intraday chart data file opened for F.US.DSXH25 2025-01-16 06:47:16.982 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-01-16 06:47:16.982 | 2025-01-16 06:47:16.982 | No download requests in the queue to start downloads for. 2025-01-16 06:47:17.049 | Socket (3) | Socket gracefully closed by remote side. 2025-01-16 06:47:17.049 | Socket (3) | Closed. 2025-01-16 06:48:43.619 | File >> Disconnect selected. 2025-01-16 06:48:43.619 | DTC - Sub Instance | Waiting for socket receive thread to end 2025-01-16 06:48:43.619 | DTC Client socket (1) | CloseSocket call. 2025-01-16 06:48:43.619 | DTC - Sub Instance | Disconnected. 2025-01-16 06:48:43.619 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-01-16 06:48:43.619 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-01-16 06:48:43.619 | DTC Client socket (1) | Closed. 2025-01-16 06:48:52.955 | 2025-01-16 06:48:52.955 | DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 2025-01-16 06:48:52.955 | DTC Client socket (1) | Creating socket. 2025-01-16 06:48:52.955 | DTC Client socket (1) | New receive buffer size: 0 2025-01-16 06:48:52.955 | DTC Client socket (1) | Connecting to IP: 127.0.0.1. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Network connection to server complete. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Starting socket receive thread. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none 2025-01-16 06:48:52.955 | DTC - Sub Instance | Setting DTC encoding to Binary VLS 2025-01-16 06:48:52.955 | DTC - Sub Instance | Sending logon request message. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Received logon response. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Server Name: SC DTC Server. Build=52055. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 2025-01-16 06:48:52.955 | DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=cqg|SymbolSettings=cqg. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Trading is supported. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Order cancel and replace is supported. 2025-01-16 06:48:52.955 | DTC - Sub Instance | OCO Orders supported. 2025-01-16 06:48:52.955 | DTC - Sub Instance | Bracket Orders supported. 2025-01-16 06:48:52.955 | DTC - Sub Instance | MarketDepthIsSupported: 1 2025-01-16 06:48:52.955 | DTC - Sub Instance | Connected to server complete. 2025-01-16 06:48:52.956 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-01-16 06:48:52.956 | Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 2. 2025-01-16 06:48:52.974 | Using symbol data fast lookup vector 2025-01-16 06:48:52.974 | DTC - Sub Instance | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DSXH25. ID: 1 2025-01-16 06:48:52.974 | Symbol Error | F.US.DSXH25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DSXH25. ID: 1 2025-01-16 06:48:52.974 | Added historical Intraday data request for F.US.DSXH25 to the queue. 2025-01-16 06:48:52.974 | Intraday data recording state for symbol F.US.DSXH25 is set to download 'Pending'. 2025-01-16 06:48:52.974 | Triggering next historical data download in queue. 2025-01-16 06:48:52.976 | HD Request # 3 | Downloading Intraday chart data for F.US.DSXH25 to the file F.US.DSXH25.scid. Service: eurex 2025-01-16 06:48:52.976 | HD Request # 3 | Download start date-time: 2025-01-16 06:47:12.000000. File last date-time: 2025-01-16 06:47:12.554002 2025-01-16 06:48:52.976 | HD Request # 3 | Using server: ds24.sierracharts.com port 10149 2025-01-16 06:48:52.976 | Socket (3) | Creating socket. 2025-01-16 06:48:52.976 | Socket (3) | New receive buffer size: 0 2025-01-16 06:48:52.976 | Socket (3) | Connecting to IP: 62.209.53.226. 2025-01-16 06:48:53.092 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-01-16 06:48:53.092 | HD Request # 3 | Sending historical data logon request message. 2025-01-16 06:48:53.583 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-01-16 06:47:12. Record interval: 0. Symbol: FESX202503_FUT_EUREX 2025-01-16 06:48:53.639 | HD Request # 3 | Decompressing data. 2025-01-16 06:48:53.740 | HD Request # 3 | Receiving Intraday data for F.US.DSXH25 starting at 2025-01-16 06:47:12.554000 2025-01-16 06:48:53.740 | Socket (3) | CloseSocket call. 2025-01-16 06:48:53.740 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-01-16 06:48:53.740 | Historical data download thread signaled to stop. 2025-01-16 06:48:53.740 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-01-16 06:47:14.952000. 2025-01-16 06:48:53.740 | HD Request # 3 | Received 76 Intraday data records from 2025-01-16 06:47:12.554000 to 2025-01-16 06:48:48.241002 (95.7 seconds. Delay: 5.5 seconds) and wrote 73 records for F.US.DSXH25 2025-01-16 06:48:53.741 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-01-16 06:48:48.241002 2025-01-16 06:48:53.741 | HD Request # 3 | Completion time: 1s. 2025-01-16 06:48:53.741 | HD Request # 3 | Intraday data download complete for F.US.DSXH25. Unique request ID: 2 2025-01-16 06:48:53.741 | Removing historical data download ID 2. 2025-01-16 06:48:53.741 | Real-time Intraday chart data file updates started for F.US.DSXH25 2025-01-16 06:48:53.741 | Intraday chart data file opened for F.US.DSXH25 2025-01-16 06:48:53.741 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-01-16 06:48:53.741 | 2025-01-16 06:48:53.741 | No download requests in the queue to start downloads for. 2025-01-16 06:48:53.797 | Socket (3) | Socket gracefully closed by remote side. 2025-01-16 06:48:53.797 | Socket (3) | Closed. 2025-01-16 06:48:53.948 | Symbol settings MD5 received. Request ID: 2. 2025-01-16 06:48:53.948 | Symbol settings are up-to-date for cqg. |