Login Page - Create Account

Support Board


Date/Time: Wed, 05 Feb 2025 16:51:53 +0000



Post From: Cant take buy sell trades

[2025-01-15 22:38:07]
John - SC Support - Posts: 37749
The zeros in the Chart Stats tab just reflect that no trades have been taken. This is normal and matches what you have been stating.

For any chart, please check if the option for "Trade >> Attach Trade Window to Chart" has a checkmark next to it. If not, then select this option to attach the Trade Window to that chart.

Make sure you are on the "Main" tab on the Trade Window and set the following:
- Selected account is "Sim1".
- Use Attached Orders is not selected.
- Order Type is set to "Market".
- Time in Force is set to "Day".

Then select the "Buy" button at the bottom of the window.

If you have an issue with this order, then follow these instructions to get us your Trade Service Log:
Support Board Posting Information: Providing Lines From Trade Service Log
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing