Support Board
Date/Time: Wed, 19 Mar 2025 04:59:29 +0000
Post From: My Data from Rithmic (topstep traders) is not coming in
| [2025-01-15 19:00:55] |
| gayer2428 - Posts: 91 |
|
Here is the message log pertaining to the Rithmic logon issue: 2025-01-15 18:28:37.661 | Rithmic Direct - DTC | Using server connection: Rithmic 01-Chicago Area-Non-Aggregated 2025-01-15 18:28:37.661 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50503 2025-01-15 18:28:37.661 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50503 2025-01-15 18:28:37.662 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-01-15 18:28:37.663 | DTC Client socket (1) | New receive buffer size: 0 2025-01-15 18:28:37.663 | DTC Client socket (1) | Connecting to IP: 216.57.156.163. 2025-01-15 18:28:37.694 | Rithmic Direct - DTC | Network connection to server complete. 2025-01-15 18:28:37.694 | Rithmic Direct - DTC | Starting socket receive thread. 2025-01-15 18:28:37.694 | Rithmic Direct - DTC | Setting DTC encoding to Binary 2025-01-15 18:28:37.694 | Rithmic Direct - DTC | Sending logon request message. 2025-01-15 18:28:37.803 | Rithmic Direct - DTC | Received logon response. 2025-01-15 18:28:37.803 | Rithmic Direct - DTC | Server Name: . 2025-01-15 18:28:37.803 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2025-01-15 18:28:37.803 | Rithmic Direct - DTC | Logon error received from server: permission denied 2025-01-15 18:28:37.803 | Rithmic Direct - DTC | Failed connections: 16 2025-01-15 18:28:37.803 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-01-15 18:28:37.803 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-01-15 18:28:37.817 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2025-01-15 18:28:37.817 | DTC Client socket (1) | CloseSocket call. 2025-01-15 18:28:37.817 | Rithmic Direct - DTC | Disconnected. 2025-01-15 18:28:37.817 | Will reconnect to the server in 4.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-01-15 18:28:37.817 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-01-15 18:28:37.849 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-01-15 18:28:37.849 | DTC Client socket (1) | Closed. |