Support Board
Date/Time: Fri, 17 Jan 2025 21:39:46 +0000
Post From: Eurex Data not working on New Instance
| [2025-01-15 18:28:23] |
| Sierra_Chart Engineering - Posts: 18001 |
|
We apologize for the delay. This is the relevant message: 2025-01-13 18:27:44.212 | DTC - Sub Instance | Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DSXH25. ID: 23
2025-01-13 18:27:44.212 | Symbol Error | F.US.DSXH25 is unknown, unavailable, or improperly formatted. Real-time market data only supported with Sierra Chart data feed for symbol: F.US.DSXH25. ID: 23 We want you to disable Custom Symbol Settings and see if that resolves the issue: Global Symbol Settings: Disabling Custom Symbol Settings Let us know. Try using that symbol in the main instance of Sierra Chart and let us know if you can get the data there. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-01-15 18:29:08
|