Support Board
Date/Time: Tue, 22 Apr 2025 17:24:11 +0000
Post From: Missing chart data
| [2025-01-14 18:21:53] |
| John - SC Support - Posts: 39410 |
|
You should not have any issues with the data. Please do the following relative to the chart for GCG25: - Select "Window >> Message Log" to open the Message Log. - On the Message Log select "Edit >> Clear Log". Select "Yes" when prompted to clear the log. Set the Message Log aside. - With the chart for GCG25 selected, select "Edit >> Delete All Data and Download". If this is a Continuous Futures contract, you will be prompted for which contracts to delete and download, select just the G 2025 contract (most recent contract). - Once the data finishes downloading, if you are still not showing the current data, then go to to the Message Log and select the button for "Send For Analysis" in the menus (it looks like a menu, but is a button). - Post in this thread letting us know that you sent the message log. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |