Login Page - Create Account

Support Board


Date/Time: Thu, 19 Sep 2024 22:28:55 +0000



Post From: symbol unknown error cts t4 997

[2014-08-19 09:09:15]
Sierra Chart Engineering - Posts: 104368
Contact your broker about this. Apparently your account is not properly authorized for the CME Globex. The request for market data is getting rejected for an unknown reason:

Symbol Error - 6E.20140900.CME_Fo is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject: | 2014-08-19 11:51:52

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing