Support Board
Date/Time: Wed, 05 Feb 2025 19:52:06 +0000
Post From: When placing a trade in my real account it switches to simulation
| [2025-01-08 16:05:40] |
| John - SC Support - Posts: 37757 |
|
These are not related. The reason you are getting switched to Simulation Mode when placing an order is that you are not connected to your live trading account. Make sure you have the settings in the "Global Settings >> Data/Trade Service Settings" set properly for your live trading account. Right now, you must be set to "SC Data - All Services". You will continue to get any User Messages (such as the exchange being deactivated) until you hide the message. You can do this on the Control Panel for your account on our website. The messages will be listed at the top of the page with a "Hide" button just below each. Select the Hide button to remove each message you want to no longer display. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |