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Date/Time: Wed, 05 Feb 2025 17:51:28 +0000



Post From: chart is frez no move

[2025-01-08 15:48:40]
John - SC Support - Posts: 37756
i connected by Rithmic Direct DTC. Broker Topstep. Synbol M2KH5.CME . it is connected but chart no moved . what can be resone .

Everything on your account looks fine, so there is no reason for you to be having a problem with the data. If you are still having a problem then we need to see your Message Log by following these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Close all of the Chartbooks with "File >> Close All Chartbooks".

Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

We will then determine what the problem is.

how i set in sierra to see money value on the limit orders when i move it . see attached.

Refer to the following setting:
Global Trade Settings Windows: Attached Order P/L When Modifying (Global Settings >> Chart Trade Settings >> Working Orders >> Working Orders - Display)

how can i open sierra two times togather and be conneted to different brokers ?

You need to have 2 different installations of Sierra Chart to do this. As long as they are on the same computer then there are no extra fees or anything special you need to setup apart from the separate installation. Follow these instructions to install a second Sierra Chart:
Using Multiple Data and Trading Services at the Same Time: Step-By-Step Instructions to Install Multiple Copies of Sierra Chart
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing