Support Board
Date/Time: Wed, 05 Feb 2025 10:56:18 +0000
Post From: have not connected to my live account in many months (delay chart now)
| [2025-01-06 16:48:30] |
| John - SC Support - Posts: 37728 |
|
Hi, I have not been connected to my live trading account for over a month. I guess I have this delay with CME Group because of that.
In general, yes, this would be the case. But we do see that your "Verified Until" date is currently set to "2025-02-02", as you connected to your live, funded, futures trading account on 2025-01-03 at 22:30:31 UTC. The issue you are having at this time is that you do not have any exchanges currently active. You can activate an exchange for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |