Support Board
Date/Time: Tue, 22 Apr 2025 21:18:50 +0000
Post From: Cancel My Subscription
| [2025-01-02 15:36:58] |
| John - SC Support - Posts: 39428 |
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We refund Usage Time in whole month (31 day) increments. Since you had 302 days remaining, we were able to refund 9 months (279 days) back to your Services Surplus. At this time, you have 23 days of Usage Time remaining. After January 24, 2025 your account will automatically be put in an expired state. There is nothing further you need to do in this regard. After refunding the Usage Time, your Services Surplus balance was $293.40. We have a $5.00 processing fee for payment refunds, therefore a total of $288.40 was refunded through PayPal. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |