Support Board
Date/Time: Sat, 19 Jul 2025 00:03:20 +0000
Post From: Problem with IB Gateway
| [2014-08-18 07:34:20] |
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The problem is you have the letter case of the NZD.JPY symbol incorrect. Follow the procedure here: Chart Data and Chart Data Files: Correcting Letter Case Of Symbols The characters must be all uppercase for this particular symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |