Support Board

Date/Time: Thu, 19 Sep 2024 23:56:34 +0000

Post From: Problem with IB Gateway

[2014-08-18 07:34:20] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The problem is you have the letter case of the NZD.JPY symbol incorrect. Follow the procedure here: https://www.sierrachart.com/index.php?page=doc/doc_ChartDataFiles.html#CorrectingSymbolLetterCase The characters must be all uppercase for this particular symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing