Support Board
Date/Time: Tue, 22 Apr 2025 02:51:29 +0000
Post From: Imbalances - Column 1 transparency
| [2024-12-30 22:16:58] |
| John - SC Support - Posts: 39395 |
|
The Order Allocation to Trade Accounts is fairly straightforward, in that it simply copies the orders to the other accounts. There is nothing fancy about how it has been implemented, which is done specifically to avoid issues. The only thing we can say is that you need to pay attention to the various accounts and make sure everything is working properly. If an order does not get copied to an account, then check your "Trade >> Trade Service Log" and your "Trade Activity Log" to see if there is a rejection, or some other reason for this occurring. Our final statement on this is that since you are working with APEX, you are using Rithmic for the order routing. We have seen lots and lots of issues with Rithmic's ability to stay connected and properly respond to orders. So it's quite probable that the issue you are having is related to the Rithmic interface. We want to point out that in this situation, Rithmic owns that interface, so there is nothing we can do about it. We can only tell you that it has issues. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |