Support Board
Date/Time: Fri, 14 Mar 2025 15:04:24 +0000
Post From: Server timeout
| [2024-12-27 15:10:28] |
| John - SC Support - Posts: 38659 |
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The ping does not tell you anything. The fact that ds24 and ds14 do not respond is only because we have set them to not respond to pings. The error 10060 means that you are having a connectivity issue. Refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |