Support Board
Date/Time: Fri, 14 Mar 2025 14:47:31 +0000
Post From: Problème de passage d'ordre et d'horaire
| [2024-12-20 20:54:49] |
| John - SC Support - Posts: 38658 |
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From Google Translate: I meant: When I left my computer I was at +$2300 in sim and when I got back in front of the computer the box went to 0 and it was impossible to get out of my position.
I didn't change anything, I didn't go to real, last Wednesday it was the same thing. (Error messages etc...) Today, I finally managed to get out of my position using the short menu with my mouse on the graph, the behavior of the graph is not normal in the sense that I didn't change anything when using sierra charts I'm still in sim. From the image you gave us, the issue is that you have a live account selected and not the simulation account. Note that the account that shown is "Emmanuel Brauer". This is why the P/L is showing zero, as there are no trades for the selected account. We can not say why the account changed. It could have been that the field was selected and the scroll wheel was moved, changing the selected account. But in the end, that is the source of the issues you are having. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |