Support Board
Date/Time: Fri, 14 Mar 2025 14:31:37 +0000
Post From: Problème de passage d'ordre et d'horaire
| [2024-12-20 20:16:26] |
| John - SC Support - Posts: 38658 |
|
From Google Translate: Hello, after trading this afternoon in SIM, I came back to my charts around 8:30 p.m. my DOM reset to 0 without any intervention on my part. I have the same problem as last time, I can no longer place orders and the following messages appear (attachments) and this without any intervention on my part, how is this possible?
I have not changed anything and made no corrections since my last message, everything was in order when I started this afternoon? Best regards We do not know what you mean by "my DOM reset to 0 without any intervention on my part." The image looks fine and we do not see anything that looks like a zero position. It does look like the Trade DOM has been moved and is not showing the current price, but you can resolve that by resetting the scales. As to the trading, you are getting the following error in your log: Trade Order Error - Cannot submit non-simulated order when in Trade Simulation Mode
Your system is in Trade Simulation Mode, but you have a non-simulation account selected, so when you try to place an order, you are getting that message. If you want to trade live, then select "Trade >> Trade Simulation Mode" to remove the checkmark next to that option - turning off Trade Simulation Mode. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |