Support Board

Date/Time: Fri, 20 Sep 2024 00:12:06 +0000

Post From: Problem with IB Gateway

[2014-08-17 04:53:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
There are no messages in this log at 12 PM. Assuming the Time Zone in Sierra Chart is set to "my time". Basically you just need to have enabled Global Settings >> Data/Trade Service Settings >> Reconnect on Failure. And make sure you set up a trusted IP address in TWS. Refer to the IB set up instructions here: http://www.sierrachart.com/index.php?page=doc/IB.php#SetupInstructions This is all that is needed for Sierra Chart to reconnect automatically. We see no reason why there would be a problem if the above is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2014-08-17 04:54:15