Support Board
Date/Time: Wed, 23 Apr 2025 07:23:06 +0000
Post From: Paid Integrated Standard(6 months-173USD)-Today But next payment shows after 21 days!
| [2024-12-11 17:32:49] |
| User593731 - Posts: 1 |
|
To whom this may concern, Greetings. I would like to address my concern with regards to the change of service package that I made and paid just now. I changed to INTEGRATED STANDARD/6-months and paid 173 USD (because I have a remaining balance of 2$). This is to cover the use of the Sierra chart for another 6 months starting from today (Dec-11). But as I open my Sierra chart again, the same notification appears that there is a payment needs to be made. Also, when I checked my Sierra Account to see if the new package applied, It's saying that my next payment will be after 21 days, which is Dec-31-2024, with the same amount I just paid now. Why is that??? I expect that the next bill/payment will be after six months. Kindly please help resolve/correct the issue. Hoping to receive your response soon. Appreciate your support. Thanks and regards, Karen |
 SierraChart 6 months (paid_Dec-11).PNG / V - Attached On 2024-12-11 17:32:13 UTC - Size: 17.75 KB - 37 views |