Support Board
Date/Time: Wed, 19 Mar 2025 05:24:06 +0000
Post From: decalage 10 mn
| [2024-12-03 19:22:48] |
| John - SC Support - Posts: 38782 |
|
You do not need to add any funds to your Stage 5 account. You are getting properly verified with them. The issue is the following from your log: Allow Support for Sierra Chart Data Feeds is disabled.
You need to do the following: - Select "Global Settings >> Data/Trade Service Settings". - Select the "Common Settings" page at the top if not already selected. - Set the option for "Allow Support for Sierra Chart Data Feeds" to "Yes". - Select OK to close that window. - Select "File >> Reconnect". After this, you will be getting the real-time data from our Denali Exchange Data feed. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |