Support Board
Date/Time: Wed, 05 Feb 2025 20:15:52 +0000
Post From: accidently ran the installer into my existing sierra chart file, now my charts just freeze
| [2024-12-02 16:10:37] |
| John - SC Support - Posts: 37757 |
|
We are not understanding what happened. But if you updated your system, then that is a good thing, but you should not be having an issue with the system freezing. Are you not able to interact at all, or is it just the data that is not coming in? What exactly is occurring with the freezing? Also, start Sierra Chart in "Safe Mode" and see if that resolves the freezing issue. If so, then the problem you are having is related to a custom study. Refer to the following: Sierra Chart - Software Login Instructions: Using Safe Mode For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |