Login Page - Create Account

Support Board


Date/Time: Wed, 04 Dec 2024 08:58:35 +0000



Post From: Downloading current version using update button on the opening window

[2024-11-20 17:26:28]
John - SC Support - Posts: 36442
The Windows Error 32 means that a file is in use and therefore the installer can not copy the file from the temporary location to the final location.

Make sure you have exited from any sub-instances of Sierra Chart and that you start the installer by selecting "Help >> Install Current Version". When you do this, the currently running Sierra Chart will exit and the installer will run. At this time, you should have no Sierra Chart software running. Then perform the installation.

If you continue to have an issue, then let us know.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing