Login Page - Create Account

Support Board


Date/Time: Wed, 27 Nov 2024 08:34:20 +0000



Post From: Stop order not exiting my entire position

[2014-08-13 16:18:56]
Sierra Chart Engineering - Posts: 104368
Refer to the Trade Activity Log:
https://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php

Look at the lines in the Trade Activity Log for the particular order that did not fill. Look at its Service Order ID and ask your broker why it did not fill. Once the status of the order goes to "Open", then it has been sent to the trading service.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-08-13 16:19:09